"The food was terrible, and the service was even worse. I would never recommend this place. I made an effort to visit and give feedback about the spoiled chicken, but the staff showed no concern."
I work late-night shifts nearby, and finding decent food after midnight is tough. I used to rely on the 24-hour LeAnn’s Cafe before it closed. I’d always noticed Yo-kai Express at the Aloft Hotel but never thought much of it since it’s a vending machine and you have to enter a hotel to get to it. But last night, craving soup and being close by, I finally gave it a try.
After a certain hour, the hotel lobby door locks and you have to press a button to be let in by the front desk, which can take a while if they’re busy. I don’t quite understand why they lock the door in such a busy airport hotel located in a generally safe area, especially before 2 a.m. when foot traffic has died down. Once i...
On my first day at the hotel, I decided to try the restaurant and ordered three meals. The first dish, chicken tom yum, was fine, but the second and third dishes, beef pho and spicy kimchi ramen, were frozen. I thought it would be fine since I followed the instructions to heat them. However, when I returned to my room, I was disappointed. The water had partially seeped into the pho but didn’t cook it fully, and the water never penetrated the spicy kimchi ramen at all. I ended up having to return to the hotel microwave to heat my meal properly.
Later, I reached out to the company and received a response for a refund, but they requested my credit card number. I was skeptical and only provided...
I stayed at Aloft during a brief business trip and arrived late at night when everything was closed. I decided to give the vending machine a shot. I was hoping to get the beef noodle soup, but it was sold out, so I ordered another noodle dish (the exact name escapes me). To my surprise, the meal was quite good for a vending machine! The food was hot, flavorful, and really hit the spot when I needed something quick. For the price, I was very satisfied and would definitely eat there again. My only complaint is that many options were sold out. It's definitely worth a try if you're looking for something quick and convenient.
The noodles had a nice al dente texture at first but quickly turned mushy because of the heat from the soup. There was a good amount of small beef chunks, but they were a bit chewy. The bok choy was overcooked and reminded me of rehydrated vegetables from Asian soups. The carrots were mushy too—what happened there?
Overall, the entire bowl was excessively salty and spicy, and I had to give up after just three bites.
Reserva una mesa ahora
I used my Australian card and was charge a $5 USD pre authorisation and then $14 USD for the bowl (twice as I bought 2 meals and was never refunded the preauthorised $5 USD. Ended up costing $30 AUD each bowl! Spoke with Yo Kai who said I would get the preauthorised $5 USD back and a month later, nothing. Avoid using non USA cards (at an airport hotel ? as it’ll steal your cash.
The Westin restaurant had a long wait, so we decided to try Yo-kai Express Aloft instead. It turned out to be surprisingly good. I ordered the Taiwan noodles, and they were delicious. Just be sure to stir the bowl well, or you might end up with an unexpectedly spicy bite.
They serve delicious ramen bowls, truly! However, their customer service is disappointing. It takes a long time to get a response, and they keep putting me on hold only to eventually ask me to call back. I ended up wasting a lot of time waiting on hold!
Considering it's a vending machine meal, it’s surprisingly good. The vegetables and meat rehydrate well. It’s a bit on the expensive side, but very convenient. Be sure to stir it and let it sit for a while right after you prepare it.
Reserva una mesa ahora
It's not a traditional restaurant; it's a ramen vending machine. The ramen is surprisingly delicious, given that it's packaged. It's a perfect choice when you arrive late at night and no other restaurants are open. Very convenient!
The food was terrible, and the service was even worse. I would never recommend this place. I made an effort to visit and give feedback about the spoiled chicken, but the staff showed no concern.
