Am Rathaus - Reserva de mesa

Booking a room incl. Breakfast is made via Booking, the money was immediately debited from the account. Upon arrival, the booked room was not available despite the booking confirmation and the booking number.In the meantime, an apartment was offered and a further payment was required upon departure.For me, it is uncomprehensible to request a surcharge from a guest, although the booking and payment were made.The problem is obviously in the communication between the hotel and Bookig.

• Útil
• Inútil
• Responder

Unfortunately, I can't say anything about the rooms and the service. I went to Poetry Slam in the hall of the hotel. It was worth seeing. A small hall with a small stage and a beautiful ceiling. The event was great. Here again a thank you to @notanasgirl for the touching lecture.

• Útil
• Inútil
• Responder

A pleasant, small hotel! Huge, cozy, friendly! And clean! With Danish owner. Just hygge! Just booked for one night. If we need another room in Kiel, you don't need a search. We would like to come back! Rooms: Clean and beautiful. Good mattresses. Very pleasant!!!

• Útil
• Inútil
• Responder

Were there for years and were very enthusiastic....Rooms and restaurant top. Unfortunately, this year the kitchen was closed due to lack of personnel. Nevertheless, the days were very nice again....Haffen soon again on the opening of the restaurant Reserva una mesa ahora

• Útil
• Inútil
• Responder

Super delicious food... the cook is super nice if he can fulfill all the wishes. Operation the kindness in person. Very recommended. Service: 5

• Útil
• Inútil
• Responder

Very nice staff price-performance top despite staff shortage we wish good and happy to come back

• Útil
• Inútil
• Responder

Tolles Hotel, net Personal, leckeres Essen und faire Preise. Zimmer: 5 Service: 5 Standort: 5.

• Útil
• Inútil
• Responder

Super Hotelzimmer immer sauber und unglaublich freundlich Rooms: 5 Service: 5 Location: 5 Reserva una mesa ahora

• Útil
• Inútil
• Responder

Great hotel, super nice staff!A visit to the restaurant is absolutely recommended!

• Útil
• Inútil
• Responder

Ein wirklich tolles Hotel Rooms: 5 Service: 5 Location: 5

• Útil
• Inútil
• Responder