I had a terrible experience at this restaurant! The scanner screen was dirty, and I had to wash my hands after using it. The bathrooms were also messy. The store was untidy, with clothes and boxes on the floor and unattended cages in front of the shelves. There was low stock and many items were missing. I had to face up a shelf myself because there were two empty boxes in front of the product I wanted to buy. Most of the staff were in groups gossiping, including the scan shop employees. Overall, it was a dreadful experience.
The self checkout system is a totally useless concept not just for Asda but all supermarkets. Today it required at least 3 staff to patrol the so called self checkouts as every other item required their intervention. As a result the customer has a very poor frustrating shopping experience, the staff must hate it and it offers zero in terms of efficient gain or cost saving. Those 3 staff would have been far better utilised on traditional tills (only 1 open when we visited with a queue of 3 or 4 shoppers).
I had a problem with the promotion they were offering for Schweppes Slimline Lemonade 2L - buy 3 for £3. I bought 3 bottles, but when I looked at the receipt afterwards, I saw that I was charged £1.45 each, totaling £4.35. "Multibuy Savings" are only beneficial if they are applied at the time of purchase. I appreciate the customer service for refunding me the discount that I didn't receive initially. Otherwise, I would have given them a 1-star review.
Wednesday 26th October 12noon Cafe, liked coming here in the past not impressed today 3 staff members too busy gossiping on their teabreak All 3 !!??of them no one behind counter to tend to customers waiting to be served. Get it together please Regards
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Recent issue they changed everything around. Not a great flow through the Isles anymore, always hear customers complaining about it lol. Normally a good supermarket, plenty of produce, plenty of car parking spaces.
Great supermarket with great selection of food. The service is always great, the shelves are always full of food and drink. They always have a good choice of clothes.
They do a very good breakfast and you get 10% off on Wednesday. nice and clean friendly staff . Christmas lunch was very disappointing but other meals very good.
I just came back from this restaurant. What a disaster! Empty cardboard scattered everywhere. Sort it out Asda, it's a complete disgrace!
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Online pickup boxes broken. Had to go into store. The store is super dirty. Lottery unit has clean me written on it in thick dust,
Why there is no anchovies product in kkettering stores
