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"My local Bakery.Always fresh food.staff great .will make you anything at a days notice if not available daily."
Teléfono: +61882987527
Dirección: U 23 525 Brighton Rd, Brighton, South Australia 5048, Australia, SOUTH BRIGHTON
Reserva, Reservación
Ciudad: SOUTH BRIGHTON
Sitio Web: http://www.bluebirdcakes.com.au
Platos: 2
Categorías: 5
Reseñas: 454
I last reviewed this business in February 2015, and have been a loyal customer now for over 30 years. I have weathered many management changes, the consolidation to the Brighton address when the glenelg south shop was shut down, and throughout all the quality and friendly staff have remained.Unfortunately, with a change of management, who entered with such enthusiasm, several months down the track the charm and warmth have gone. The older lady who served me today is one of the original,pleasant and obliging staff members. Whoever was with her when I was querying mince pies looked miserable, and was very abrupt. Perhaps she was having a bad day, but really I just wanted iced Mince pies-I buy...
Ordered cakes was told there was no issue and to pick them up at 8am arrived at 8:45 and was told that doors have only just opened and she was not ready to serve customers! Paid and exorbitant amount of money for average cake, then to be yelled at in store and told that the cake boards and rods that were agreed and paid for in full in the order were refused to be given to me. Then a lady from behind came out and started to yell at me explaining how much of a pain this order was from their lack of communication in the kitchen. I was told that they could not help me and was told to leave and go some where else to purchase cake boards and rods! Will not be returning, such incredibly rude staff....
We recently celebrated my mothers 90th birthday, and as she was unwell decided to 'self cater' her party at the nursing home. The bite sized scones, and lovely individual cakes and pastries made the meal, and certainly took the pressure off us. The staff were most helpful with their suggestions. I have been going to the Bluebird bakery (formerly also in Somerton Park) for 30 years and would not hesitate to recommend.
Horrible service, when my MIL picked up the cake it was not what we ordered AT ALL, i was told i should have driven the cake back straight away (40 mins away) but i had 96 people to feed. reffused a part refund, We spend well over $200 and was offer a lousy $50 in store credit, i 'apparently' was waisting her time and was told to call a lawyer if i wanted legal advice. Who runs a business like this??? PATHETIC!!!! Reserva una mesa ahora
