Chipotle Mexican Grill

Totally disappointed, I was looking forward to having Chipotle again since I haven?t had it for a long time, I order a burrito and side of Gus and cheese. They claim everything they make is fresh, to my surprise guacamole is old had the dreaded brownish color which is a sign that is old, I called and spoke to the manager and shockingly he said I must have waited too long to pick it up, seriously!! That?s a lame answer!! Make sure when picking up your order check the guac so you?re not disappointed like I was. ??. No more chipotle for me for sure.

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They have a very fast service that works against them. Order a bowel and burrito. The Burrito was 1/3 the size of a tribe, so they made it new for me. When I came home, the bowl and Burrito were 70% rice, I could hardly see other ingredients I got. Taste was good, I don't appreciate a great experience. Chipotle is missing lately

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Found a bug crawling in my sofritas bowl. When I called the store they asked me to bring my entire order into the store. Got my refund though. Employees and customers not wearing masks. Employee hygiene was lacking. Place was busy but still, is that an acceptable excuse?

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The food was solid and standard chips. I saw a little short staff. Went to noon and there was only one seemingly new employee who made all orders and they seemed pretty slow. Not the employees owe, but I think they could and would have more people if possible.

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Omg, that was the worst experience I ever had in a chipotle.. the rice was boiled .. who allowed this to be? Is there no quality control? Wow. I want a refund

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