Solicitar reserva de mesa
Quizás serás redirigido
"Always out of some sort of something. And no one cares."
Teléfono: +18655317029
Dirección: 204 Advantage Pl, Knoxville, West Knoxville, United States
Reserva, Reservación
Ciudad: West Knoxville
Lunes: 10:45-23:00
Martes: 10:45-23:00
Miércoles: 10:45-23:00
Jueves: 10:45-23:00
Viernes: 10:45-23:00
Sábado: 10:45-23:00
Domingo: 10:45-23:00
Platos: 0
Categorías: 5
Reseñas: 3254
Consistently not only the worst Chipotle I’ve ever been to, but one of the worst restaurants in Knoxville. Every time we go here, we swear we won’t go back and a couple months later we will give them a shot. And inevitably, they screw it up.Always an issue with this location. Today we went in and they were out of both pico and guacamole at 11:45 AM. Fully understand being out of certain things but they had guacamole on the to go station but would not provide it to customers in the regular line. We asked to speak to a manager just to understand the situation and the rude employee never got one. Every time we go into this location, they are either out of something, forget something in your ord...
Seriously what happened here? It 's like it just gave up. The inside is an absolute mess. It always looks like they just had a huge rush. Which is fine and all, but come on! I wouldn 't normally write a review, but what pushed me over the edge is the staff informs us that they are out of white rice. Which clearly is true because at the in-house order station it is clearly empty..... However, at the online order station there is a full container sitting right there filled and still steaming. Way to prioritize physical customers who put up with your dumpster fire of a store over the online folks.
6 people were standing in line for online orders that were placed for 1140. I placed my order at 1120 and waited inside of the store for 20 minutes to get my food. I watched the line that wrapped around the store go through its whole cycle. The place is starting to fail. The 3 other ladies that were working with the one that was making online orders just watched her have multiple people waiting and didn’t help. This is pathetic.
We arrived a few minutes after the posted opening time and they still werent open. They finally opened about 10 mins late and weren't ready to serve. I got told multiple times we will be right with you. Then she starts my burrito and says we only have chicken ready. They seemed annoyed that me and the other customers were there. The food was good but the service is lacking which is weird because I counted 6 employees Reserva una mesa ahora
First time here in a long time. Same issues as always. Either understaffed or they just don’t care. Stood at the register waiting to be rung up for over 5 minutes while the register person was running around doing a hundred other things. Only one person in the front right now with a line almost to the door.
