Cold Stone Creamery

Went here to get a small cheesecake shake. They had a puddle on the floor infront of the ice cream chest which I slipped in, they had Extremely slow service, then I got my shake I took a sip before I even left the store and it was SOUR I told the two girls that I think the milk they used was bad, they told me “no that’s how the cheesecake tastes” I said no it doesn’t… then they sniffed the milk and literally gagged… it was CHUNKY… I got a refund and I will never be going back I’m disgusted

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I don't know who to hear this, but Amanda needs an increase. I went there today at 3 pm the line was very long the poor girl was alone and still helped everyone with such a pleasant attitude. She had a great customer service and didn't order anyone. KUDOS AMANDA!

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I really love to take my grandchildren here, as the ice is delicious, but the outer cleanliness is very disturbing, the landscape building is terrible! Overgrown weeds and flowers, lots of garbage, etc. That makes Holbrook creepy.

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I Am Very Disappointed With Tina Touching The Trash While Throwing Something Away, As She Continued To Finish Making My Beverage I Tried Talking To Her About Proper Etiquette But She Walked Away With An Attitude.

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Horribler customer service. My order is always wrong. Workers should make sure that jobs are together before a driver picks it up. I do not recommend ordering them.

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