I am a support worker and I took my lady to bury for the day, she is in a wheelchair, normal size one, our experience was having to navigate through 2 tables which made it narrow to get to the locked door you need s code for, staff didn't advise or mention receipt, we waited as the toilet is used for baby changing too, the corridor we waited in was tiny no room for me my lady and a wheelchair, the door to toilet so close to door with key code and impossible to hold the key code door, the toilet door and to push my lady in, id really like someone from Costa to put someone in a wheelchair and give it a go. Dishwasher was broken take away only, by the time we got back to the man making coffee o...
Popped into the store this morning with my two children whilst the car had the MOT. We were after cakes and hot chocolate as it was a miserable day. With two small typically they needed the loo. To my surprise we needed a code to get this. I asked the lady making the drinks and she said we can only get it with a receipt. I explained we are ordering in a mo but wanted food so didn't want to take that in with us. Her response was we needed a receipt. So we left. We went round the corner to the arc coffee shop and said can we use the loo first. No problem. Then we ordered our drinks and got the cakes.
Good coffee, friendly team, nice and clean (loos included) but sadly failing on the disability awareness front particularly for those like myself with low vision. Try as I might I couldn 't read the loo access code on the receipt nor could I see the numbers on the loo access code lock. There 's nothing wrong with this system, but the very dim lighting was the issue here. Being offered 'assistance ', well meaning and intended as it was is NOT the answer.
my vanille latte was so nice! the staff that regularly sees me was so nice to me and the coffee was also so good. a great coffee at the end of a long day. thanks to the person who made it for me! great coffee, great staff.
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Convenient coffee shop close to Town and in the middle if arc shopping complex, adjacent to the Apex theatre and the main 'Cattle Market ' car park.
coffee ok speck roll good. service slow but girl was new, so to expect good selection of sitting options both in and out
The coast is average not very clean nice food and sandwiches but could do with more staff and a little nicer coffee
good coffee, pretty quick service. many tables and rooms. modern interieur. good selection of cakes and snacks.
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Friendly staff, always plenty of sweet treats to choose from. Child friendly, nice bright space
beautiful clean tassen was at the costa thetford two weeks ago and tassen were not very clean
