Went through the drive thru and ordered food had to take a second to decide then when I told him what I wanted I was going to ask for gravy and he just said my total and didn’t say anything. Then when I got to the window he still continued to be rude and never gave me a chance to update my order. Then after we paid and we asked for our gravy we could hear him inside the window saying extremely rude things.. then when we offered to pay for gravy he acted like they weren’t just saying horrible things. Worst customer service I’ve ever experienced. Very disappointed. Didn’t even get the sunday I payed for with my meal as well.
Overpriced plain hamburger and med twist dipped in chocolate. The idiot who dipped it, didn’t even dip I deep enough. They stopped just short of the cone and it was a hot day. The ice cream was dripping all over the place. Ultimately it was tossed out the window at 85 mph. I will not be back.
They're normally alil slow with the food but it's always fresh and worth the wait. The ice cream is also meets the standards of DQ and it's a great place for a treat.
Horrible. Melted blizzards, terrible burn or cold food, RUDE TEENAGERS WORKING BEHIND THE COUNTER….fire the children and hire some actual adults who WANT to work…
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Tables and booths were a bit dirty. I had a bit of time debating on which one was the clearest to use.
The food was hot and delicious. Tables and floors were clean. Staff was friendly an patient.
Every thing on the menu is great and they make you feel like royalty when you're there
Order wasnt right disappointed paying for a large blizzard and getting the wrong
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Very small cone. Rochester on Broadway has large small cones. Just
Drove through twice, food was great as was the service.
