Dairy Queen Grill Chill

Yesterday was our 3rd visit over the summer and all I can say is that this DQ is not being managed or operated well. The first 2 times we ordered blizzards that would not have passed the flip test (note, they have not done the flip test those 2 times) as the ice cream is already melting as they hand you your blizzard. I know that is not the DQ standard and so am wondering what is happening that this is the quality of product being served? Yesterday we didn't even order. We started to, I ordered 2 items, then the phone rang and the person taking the order doesn't punch in my items, he just took the call. So I tried to carry on with my order and he just puts up a finger to wait; which I would...

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Employee with BMW hat on taking “orders” would have rather played on his phone than take customers orders. 2 customers walked out yelling “****” to this employee as he was playing on his phone right in front of everyone in line. Once we got up to the counter to order all we could smell was BO! It was gross! Definitely not a smell you wanna smell before getting food. Everyone in the back making ice cream was hustling around doing his job as well. Got our ice cream and got out as soon as we could.

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The place was dingy, dirty, bathrooms closed, radio piped in music not tuned in well, plexiglass partition dirty, yes very sad to see to what used to be great to go to for a treat!

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soft serve is good but they repeatedly mess up the blizzard orders. if you order a blizzard get them to check its the proper type

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Pretty impressed by my sons birthday cake! Kindness

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