East Side Mario's - Reservar una mesa

Communication with all staff and managers would be beneficial when running a business.I called one week to make a reservation for 20 people. Jen, who was fantastic, said that they take reservations, but not on Friday or Saturdays. This is completely understandable as those tend to be the busy nights.I was able to book a reservation for 20 people for Sunday. I was told by Jen, as we weren 't 100% firm on the exact of people coming with us (it was for our ball team between games).The server was great with a few minor hiccups, he was young we were a group of 13.Fast forward to the next week, I called again to make a reservation for the same group for the same amount for the next Sunday.I was to...

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Went there yesterday and left disappointed.Service was great. Didn’t have to wait for a table and had a server who was all smiles and laughs. Can’t complain about that.The wedding soup and Caesar salad were also lovely.The reason for the low rating is the entrees. I ordered the Chicken Parm and my fiancé ordered the Jumbo shrimp Alfredo. Both were completely flavourless. We had about 4 bites each and packed them up to go so we could reheat them later with actual seasonings. The chicken parm used to be fantastic here but the breading tasted like plain bread crumbs and the sauce might as well have been a can of chunked tomatoes… thank god for the parm. The shrimp in the “jumbo” shrimp Alfredo...

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Honestly, this is the 2nd time in a row I was there and got food that wasn't great and received poor service. The first time was ok service, but the food was brought out cold twice, so I didn't eat. The second time, there was barely any sauce on 2 of the pastas. We asked for extra sauce, and it came out ice cold. Our original server had quite the attitude and walked away with an eye roll, and then all of a sudden, someone else was serving our table. The 2nd server was great.I'm not sure if I'll be returning anytime soon. Thinking a little retrianing on customer service standards is needed for the servers.

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Throughout the meal, Lindsay was incredibly attentive, ensuring that my dining experience was nothing short of exceptional.She was incredibly knowledgeable about the menu, offering helpful recommendations that were perfect for my taste buds. Her attention to detail was impressive, as she made sure that my drink was always refilled, and that my meal was cooked to perfection.What stood out most to me about Lindsay was her genuine passion for providing excellent customer service. She went above and beyond to ensure that my dining experience was memorable!

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We decided to go to have dinner here last night because we had gift cards. We had to wait 10-15 minutes because they were packed ?. They took our phone number and we took a walk around the mall. The service was amazing ? as we almost forgot to use our gift cards, but our server Lindsey reminded us and even told us to use our CAA card, which saved us $6. The food was what I expected and we had a great time. Thanks again, Lindsey you ? ? ? ?‍? ?!Wheelchair accessibility: Very accessible.

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I had an incredible dining experience at East Side Mario's thanks to Lindsay, our exceptional waitress. She went above and beyond, promptly addressing all our requests with a smile. The food was delectable, and Lindsay made sure not to skimp on the Parmesan or my favorite chili pepper flakes. Her attentive service and friendly demeanor truly enhanced our meal. Without a doubt, Lindsay deserves a glowing 5-star rating for making our visit memorable and enjoyable.

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Not a place I would recommend.We were served salad with brown and rotting lettuce. The soup had stringy, Chewy foreign objects in the meatballs, that appeared to be vein or tendon like. Our pasta was hot but the Alfredo sauce was tasteless. The hostess and server both lacked personality. Overall we left feeling like we wasted $75.00. Very disappointing.

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enjoyable experience, every time! photos aren't as good, but food was very good.. service as well. reasonably priced.. unlimited soup (garlic tomato or wedding soup for options , salad and bread (really yood bread! -so you're guaranteed to fill whatever appetite. ate with a senior, cost 50 or 60.

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Absolutely amazing food and service by Lindsay and the girl running her food who was absolutely adorable.Lindsay was able to predict what I was going to order next and had drink order punched in before I even made my order! I love it!

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Everything was amazing, only issue we had was all our food basically came out at the same time, we had hardly started our salads and then our appetizer and main course came out. We knew they were busy but we felt rushed.

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