El Pollo Loco - Reservar una mesa

Been to this location two times and both experiences have been pretty bad. I went inside for the first visit, and the second was through the drive-thru. The employees that helped me were kinda mean. Not overtly rude, but you could tell they really did not want to be there and didn't care enough to do their jobs properly. Quality of the food is good like every other location, but you're lucky if you get everything you ordered. If you come here, ALWAYS be prepared to look through your order to make sure you received everything. A salad with no dressing or a mashed potatoes with no gravy. Gets frustrating when you have to walk inside after coming out of the drive-thru and they act like you are entitled when you ask for something they forgot to give you (in the case of the missing gravy). I suggest going to any other location rather than this one.

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Being at this point twice and both experiences were pretty bad. I went in for the first visit, and the second was through the Drive-Thru. The employees who helped me were kind of mean. Not rudely rude, but you could say that they really didn't want to be there and it wasn't so important to do their jobs properly. The quality of food is good as any other place, but you are lucky if you get everything you have ordered. When you come here, ALWAYS will be ready to check your order to make sure you get everything. A salad without dressing or potatoes without engraving. Will be frustrating if you have to go out after getting out of the drive-thru and they act as if you are entitled to ask for something you have forgotten (in case of missing engraving). I suggest going to another place instead of this one.

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Fast, convenient, clean, staff friendly, food is always good and the ambience is quiet. Parking can get full at times. But definitely stop by if you craving grill chicken won't disappoint.

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I got really bad food poisoning from this location last night. I have been in the bathroom even since I ate it. I will never go to this location again.

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Great food and quick friendly service

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