1 /5
Reseña
★
Slowest DT experience we've ever had with the chain. As soon as we came to the loudspeaker box to order, we were commissioned for about 6 minutes before the order. Then we ordered, with four cars in front of us and then no one behind us at this point, it was a good 3-5min per car to move. When we were at the window, there were no cars behind us, we saw four workers, they mostly talked and that was the slowest thing I saw that the workers go. I work for a life in the food service. A guy took our card, closed the window, just ignored us, tried no customer connection or smile or anything when he took the card. I just didn't want to be there. We waited five minutes. At this point we could see that orders for the lobby appear on the screens, so it was our order for two and then the other indoor orders. Food was expelled and we got our card back. Another car showed up behind us, we take off. Then it was strange when we opened our bag, the chips we ordered were crushed with the chips into a pulp with stuff in the bag?? It was bizarre. Never had many problems with El Pollo Loco, but this experience was bad and I will drive out to find another location.