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"They rush your food and don’t make it properly. When confronted on anything they mess up , the get a attitude and talk unfavorably about customers."
Teléfono: +19147471349
Dirección: 76 Wheeler Ave, 10570, Pleasantville, US, United States
Reserva, Reservación
Ciudad: Pleasantville
Sitio Web: http://www.frankandjoesdeli.com/
Lunes: 06:00 -17:00
Martes: 06:00 -17:00
Miércoles: 06:00 -17:00
Jueves: 06:00 -17:00
Viernes: 06:00 -17:00
Sábado: 06:00 -17:00
Domingo: 06:00 -14:00
Platos: 0
Categorías: 5
Reseñas: 472
The dining experience at this restaurant is enjoyable. However, the owner is unfriendly and the service, especially when handled by Robert, is the worst and lacks friendliness. It is unfortunate because the food is good and the other staff members are nice. Despite this, the negative reviews about Robert being a terrible person seem to hold true. We had planned to place a catering order with them for this weekend, but after my last encounter with Robert and his handling of a sandwich order, we have decided to take our business elsewhere. To summarize, I had pre-ordered a sandwich and when I went to pick it up with my young son (whom I had to leave in the car due to the pandemic), Robert made...
I am thoroughly disappointed with this deli! I called to place an order at 11:30 am for delivery. As soon as I said delivery, we were off to a bad start. The guy Robert said that he didn't know when we would get our food. I said if it is within an hour or so that was fine. He started yelling at someone while on the phone with me. Then continued with What do you want in a disrespectful manner. I started the order stating I needed a half wrap. He interrupts me and says That's all you want to order for deliver . He was extremely rude, I then responded I have an entire order more to go. Then I decided this is not worth the amount of aggravation, I told him never mind this is not worth it and hun...
robert the owner is the most rude person I have ever met in my life. I feel bad for him. I think he has a serious case of OCD disease. you have to tell him everything quickly and it has to be told away. when they adapt to their eating, he is crazy and tries to change it to his way. What is the point of it? If you say something wrong, then he regulates you and forces you to say it to his wise. this man urgently needs mental health advice. I hope more people come forward and make reviews. this man should not annoy customers as he does and thinks he is the owner he can come away with him. order on the phone and order in person will be the same result an unpleasant experience.
Thank you to Robert and the crew at Frank and Joe's. Ordered lunch there on Friday for my office and it was delicious. We couldn't stop talking about how big the sandwiches and wraps were and how tasty they were. Robert was a pleasure to work with on our order. He got everything right and even called me back to let me know when our order was on it's way. The gentleman that delivered was so gracious and nice. Thank you and we will definitely be ordering from you again. Reserva una mesa ahora
Owner Robert prevents anyone from picking up the phone other than him. Sadly he is very unpleasant to deal with. Very uncomfortable ordering with him. Wish the other employees would pick up the phone because they have more respect for their customers than he does. Wish they can teach him a thing or two about how to be respectful!
This deli has a negative atmosphere from the moment you place your order to the moment you receive it. Customers may not want to return after encountering the control freak owner, Robert. Despite other employees being nice, they may not be able to fully assist customers due to Robert's overbearing presence.
Glad to see I’m not the only one who had a bad experience here. The gentleman who took my order, Robert, was extremely rude. It’s a shame because the food is good, but that won’t be enough to make me come back. Never put up with rude staff. If someone is rude to you they don’t want your business.
