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"Despite the restaurant's good location in the middle of the square, the service is poor and unsatisfactory. The half and half fondue arrives in a block, sent back to the kitchen, it comes back to us unchanged, elastic like chewing gum."
Teléfono: +41269213090
Dirección: Rue Du Bourg 20, 1663, Gruyeres, Switzerland
Ciudad: Gruyeres
Sitio Web: http://gruyere-traditions.ch/
Platos: 157
Comodidades: 24
Categorías: 5
Reseñas: 2801
Delicious Vacherin fondue enjoyed on the terrace with a splendid view. The restaurant has a fairly small terrace located at the back. However, reservations required if you want to have a place. The interior of the restaurant is mainly made of wood as you can see in the photos and is simply magnificent. You can see some of the cheeses in the cellar from the ground floor.
The service really wasn't great, she was clearly rude, not even a hello. We had a raclette, the potatoes were not cooked. We asked for more, the same thing. Then, more cheese (we tried to call out to the waitress several times who pretended to ignore us). In the end, we didn't take anything back and left... it's a real shame...
The service is underground. Zero motivation from the employees, long waiting times despite the half empty restaurant. Nobody clears the table after dinner. The employees prefer to smoke 5m next to the restaurant instead of taking care of the guest... apparently there is no need for it in such a tourist hotspot :
The service is very slow, the fondue was compact, the potatoes were not cooked... we sent the fondue back to the kitchen so that it was diluted a little and we waited more than 20 minutes before it came back to normal. our table. The price of the food deserves much better than what was offered to us! :
