This restaurant is extremely disappointing! Corporate should be embarrassed to have this Hwy 55 location in their hometown. Despite being brand new, the building is always dirty and unappealing. The staff, bless their hearts, are friendly and try to work together, but they struggle to complete tasks efficiently. Service is incredibly slow, and orders are incorrect almost every time. The food is consistently unappetizing—often dry, cold, or both. The only thing they seem to get right is failure. I truly regret spending my money here. It’s such a shame. I wish I didn’t have to leave such a negative review, but maybe corporate will take notice and make improvements. I’ve reached out to them wit...
I’m quite disappointed with Hwy 55 Burgers Shakes Fries. Despite being a brand-new building, the place often feels unclean and poorly maintained. The staff are friendly and seem to get along well, but they have trouble working efficiently. Service is very slow, and my orders are frequently wrong. The food rarely tastes good—it’s often dry, cold, or both. Unfortunately, the only thing consistent here is failure. I don’t enjoy spending my money at this location and it’s a real letdown. I hesitated to leave a negative review but hope the company will take notice and improve. I’ve reached out before with no changes, but I’ll update this review if things get better.
Ordered, received our drinks and waited over 30 minutes. The waitress never checked on us, people came in and were served. We never received our food and when I went to the counter and asked she said it was given to someone else (must have been in atakeout) and said she would put the order back in. We left. Service was awful, the flagship restaurant was dirty. What anabsolute embarrassment for Mt. Olive.
Charming little spot. The burger and cheese steak were tasty. However, the fries came out lukewarm and soft, almost soggy. When we asked for replacements, they were hot but still had an undercooked texture. I've been waiting with my money on the counter for 15 minutes now, and it was only just taken. I wish we had opted to go next door to Hardee's instead. Overall, it wasn't a great first impression.
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We ordered our food and waited over 25 minutes, watching as everyone who arrived after us received their meals. When ours finally arrived, it was cold, indicating that it had been sitting there for a while and our waitress simply hadn’t brought it to us. We ended up going to Hardee's for a hot meal instead.
I ordered our food and waited over 25 minutes while everyone who arrived after us was already eating. When we finally received our meals, they were cold, which indicated they had been sitting there for a while and our waitress simply didn’t pick them up. We ended up going to Hardee's for hot food instead.
Tyler, the manager, is by far the worst manager I have ever encountered. He is unprofessional and treats his staff poorly, often yelling and provoking arguments with them. These confrontations happen openly in the restaurant, and he never shows any concern or offers an apology.
My first order from Hwy 55 Burgers Shakes Fries was a bit unusual. I asked for a meal with buttered toast, but I received a hot dog bun instead. I'm not sure if that was intentional or if they had run out of toast.
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The service was slow, and my milkshake arrived only halfway full. I don’t understand why buffalo sauce is an option online when it’s not available in the store. However, the food was good.
You’d expect the food to be hot since you’re sitting right in the drive-thru.
