Ok this is my first time in Atlanta Georgia. I tend to be overly polite and too nice for my own good. I came in and waited in front of the please wait to be seated. It's not busy 10 customers tops here. There is an employee wiping the windows. And the other employees are either talking or eating. They all see me. But noone has come over. So I've been waiting at least 10 min. So now I'm writing this review as a result. It's good to be social. But pay attention to your customers. I haven't ordered yet Just got seated 4:59pm and the table is completely dirty. It's like she didn't even notice. And she did it with a smile.
I've been here twice and it's been bad both times. Can take forever to be seated. Our server both times completely ignored us. No refills when their glasses are already so tiny and no follow ups. Didn't get the right order today. Hash browns look super bizarre and perfectly square. Leaves a lot to be desired.
The food was delicious, the cashier was friendly. I did take out, the only thing that bothered me was so many people not wearing mask and their was no social Distancing that I could see. I waited outside in the cold for the most part. Thankfully my food was ready in a timely manner.
The experience truly depends on the individual who understands your needs. If you engage with the staff as a client and receive attentive service, it can greatly enhance your visit. I recommend you try this out today; it could lead to a positive change in your experience. Thank you!
Reserva una mesa ahora
Clean. Nice staff. But, like a lot of places, they are short staffed which can adversely affect wait times to be seated and served. They do let you know this off the top, which I liked. Food was good. I had the sirloin tips dinner with mashed potatoes and broccoli.
The host, I believe her name was Jocelyn, seated us quickly and promptly brought our drinks. She was a delight! Working a night shift can be tough, but she made it enjoyable. I will definitely return. I would have given five stars, but it was a little too chilly.
The restaurant was packed, they had a family meeting on a group table and I could say they were underused. The server we had was great to think that we have this big party and several other tables. She was very friendly and kept her composure under pressure.
There's a manager name Maria and if she's not a manager, she must be one that she's so sweet that she cares about her clients... she jokes with us... She's very amazing at her job... I love this Ihop!! IHOP! The food is always good...
Reserva una mesa ahora
This IHOP is always on point. Lots of young people who are professional and pleasant. The food is good and hot. The atmosphere is mostly drab, people just in and out.
The service is quick and the food is generally tasty, but I wouldn't recommend sitting near the restroom.
