2 /5
Reseña
★
★
We have been guests to this hotel recently. It is not the first time, actually: we have been at this hotel previously several times. But this time I had to complain several times about our stay, unfortunately without a solution, about: 1. Heating in the room was not functioning and it was cold in the evening making for an unpleasant sleep. The problem was not fixed, we were not offered a portable heater or anything. As a consequence, my wife is now sick. 2. We found a large spider in our room. 3. The towel heater didn't work either. The only compensation that I got from the hotel staff was a redeem of 60 CHF for our room upgrade. I find this level of compensation not on par with a hotel of t...