We have been eating at Mama Mia's for many years. Arrived last night with our friends for a birthday celebration dinner. We were given a table upstairs in a dark corner, at the very back of the restaurant. The service was disgusting, each course took an age to arrive. When the mains eventually did turn up, they brought cutlery for everyone except me, I asked for a fork, was told someone would bring one, five minutes later, after I found the parmesan myself and gave everyone some, the waitress came back with her giant pepper grinder, and walked around the table asking if anyone wanted pepper (they were all halfway through their food) i said no but i do want a fork, she snapped at me that she...
Poor service, average food. The restaurant is so noisy. We were a round table of 5. It was impossible to have a conversation with my family. Carpaccio starter was dry and tough. The prawn and salad starter contained hardly any salad. The pizzas were all lacking in flavour think the dough needs salt) and they were quite biscuity. We were expecting a more authentic Italian style base. Toppings were nice. We were told that my husband had to drink his Peroni out of the bottle because the had “run out of glasses”. Are they for real?! We were sitting very close to other table and a rude man kept pushing my son’s chair. Staff were oblivious. We would have had a desert, but the service was so poor t...
Terrible service. We came to this restaurant tonight to celebrate our anniversary, as we have done many times before. We had a reservation but were seated at a table in the far corner where a staff member was casually eating dinner with their feet up on a chair, scrolling through Facebook. When we sat down, I discovered a large piece of chewing gum stuck under the table. We asked to move to a different table but no one came to assist us. When we mentioned the issue to a young waitress with shoulder-length dark hair, she simply shrugged her shoulders. The service was absolutely unacceptable, so we left without placing an order. We are regular customers who were very disappointed and do not pl...
We have had dinn er many times over last 30 years and always great food. Today (28/12/23) we had lunch with friends who travelled from Liverpool. Service was very poor, we had to ask for a waiter to take our food order and remind staff we had ordered coffees. My husband was so looking forward to his duck in orange sauce but after a long wait it arrived cremated. The meat below the blackened skin was tasty but did have a burnt taste from the skin. After mentioning this to the waiter he offered to cook a new one but that would have taken another 30 minutes. Overall very disappointing and will not return for lunch.
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Upon arriving in Southport on a cold, dark winter evening, three girls from Manchester spotted the lights shining from Mamma Mia on Lord Street. Despite the late hour (only 8:30pm), they were unsure if they could find a restaurant still open. The only downside was feeling uncomfortable asking for a table, which is why I'm rating it 4 stars instead of 5. However, we quickly made our choices and the waiter was incredibly kind and lovely, although we didn't catch his name. The food was absolutely divine and the service was perfect. The only slight letdown was the front of house, sorry for the inconvenience.
This charming, family-owned pizzeria is located on Lord Street. We recently celebrated my daughter's birthday here and were very impressed. The service was incredibly friendly, welcoming, and attentive, creating a lovely atmosphere. The food was exceptional - we enjoyed a variety of starters, pizzas, pasta, and the chicken milanese. Everything was delicious. The staff went out of their way to make my daughter feel special, even coordinating a surprise birthday song from the entire restaurant. We will definitely be returning in the future.
A wonderful evening with family and excellent food. When family live overseas it's not often we can be together, so it's always special when we are, so when the staff surprised us with ice-cream and a candle for my daughter's who were celebrating a belated birthday it was lovely and so thoughtful. Thank you so much for making our evening special
What a nice experience, great wine even better food nice staff . We have been coming to Southport for over 20 years mother in law) and this is the first time we have tried this restaurant, certainly won’t be the last really enjoyable.
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Great food and good value. All the family enjoyed our meals, Even though it was midweek it was full and needed to book to ensure a table. I had the pate which was excellent followed by a lovely lasagna.
This place has a lovely ambiance friendly staff great menu at good prices What more can you ask for I’ve been going for years on my own and they are very attentive and make me feel at home!
