I went for my mothers birthday, and have been before and have had amazing experiencea. Today was completely different. We got sat right away and was greeted in a timely matter, however the server didn 't greet with water, explaining they just put it in the fridge, which is understandable. We put in our whole order, including drinks and the server left. We waited 40 minutes for two pepsis, a milkshake and the boozy lemonade. And we still did not get water, instead when we asked was told oh I asked you if you wanted some When no, you told us it was put in the fridge and we expected to get it when it was cold. We ordered fries for an appetizers, which came out with our food, which we got an hou...
Max Brenner - Reserva de mesa
1500 Walnut Street, Philadelphia, 19102, United States Of America Reserva"Celebrating my birthday post pandemic, waiter Ryen was fabulous and tentative. I mostly had chocolate specialty drinks, which is life changing."
Detalles
Teléfono: +12153448150
Dirección: 1500 Walnut Street, Philadelphia, 19102, United States Of America
Reserva, Reservación
Ciudad: Philadelphia
Sitio Web: http://www.maxbrenner.com/
Horario de apertura
Martes: 12:00-22:00
Miércoles: 12:00-22:00
Jueves: 12:00-22:00
Viernes: 12:00-23:00
Sábado: 10:00-23:00
Domingo: 10:00-21:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 13781
Dirección
Reseñas
The customer service upon arrival by the hostess was terrible. Told us we needed to pull our mask up while every employee in the restaurant had mask down below there nose. Then another family came in and had a similar situation and the same hostess went on to scream at the husband and called him an hole, this was the most bizarre behavior I have seen in a restaurant during the whole pandemic. The manager went on to defend his employee, needless to say we did not sit down for a meal, seeing the carelessness of employees and the manager we did not feel comfortable. In addition, the atmosphere and smell of the place just seemed stale and outdated, definitely would not recommend this place with...
I visited on a Sunday at opening and was seated immediately. I have deducted two stars because the service was basically nonexistent. The server came up to our table about 15 minutes after we had been seated and brought water. We placed an order for drinks and were given the wrong beverages and had to go up to the bar ourselves to get the correct drinks because the server hadn’t returned to check in. Quite awhile later the server came and took our food order. The food and drinks were enjoyable. The chocolate shop seemed to be lacking in inventory and didn’t have many options to choose from.
Came here an hour before they closed online, but the host told us they were closing early. The host told us to order at the bar and take it to go. It was raining outside so we didn’t want to, but headed to the bar anyway. The bartender was friendly and told us we could eat here. We ordered desserts quickly and ate them and left while there were still four other tables here. The food was good and hit that chocolate craving well, but your restaurant shouldn’t have employees telling guests you’re closing early if you aren’t. It was clear he just didn’t want to be there anymore Reserva una mesa ahora
That spinach artichoke “fondue” was definitely NOT THAT! idk if they desperately need the money but that price is not worth that small portion. In addition, they claim it’s for two but I could eat it alone! My date had the only pasta on the menu it was not that much honestly. She ate it in less than 10 minutes…they need to add more to the menu. I guess bc of C0vid, they scaled back—that seems to be everyone’s reason. My waiter was great, the dessert was good but they need to adjust their prices or give bigger portions for some items.
we went after the philly auto show and had reservations. 4 adults and 2 children and everything was amazing. they treated my daughter water like a champ spilling, the waiter was friendly and attentive. but most food was amazing! save them space for dessert! yummm. my burger was perfect, but my favorite was my hot chocolate. I have the italian thick and it was creamy perfection. my son got the oreo hot chocolate and it was just too sweet for him, almost like the Oreo filling melted and cookies added.
Absolutely horrible, we had to leave!!! The hostess couldn't hear me, so I pulled my mask out (not down) and she yelled at me to put my mask on. I was shocked, looked around, and none (zero) of the cooks or servers had their masks on. The matter quickly escalated, we went to the manager, and he ignored our complaints. The hostess attempted to seat us, called me an explicit adjective under her breath and slammed our menu on the table.. We left and went to Cheesecake Factory.
I visited the same place in 2018 and it was an amazing experience. Back again in 2021 and not the same. The chocolate for the fondue was cold as ice! No one bothered to light up the candle at the bottom. The brownies and cake was crumbling as I picked it up and couldn’t hold it. They replaced it and the same problem! So, just had to give up. Reserva una mesa ahora
this is the best place to take the chocolate lover in her life and still get some other good food. the selection is amazing and the service is fast. the chocolate martini is a good opportunity to start the dinge and the fondue lays a great cap on the dinner. I'd regain that with a sweet tooth.
Celebrating my birthday post pandemic, waiter Ryen was fabulous and tentative. I mostly had chocolate specialty drinks, which is life changing.
Platos
Reserva una mesa ahora
Philadelphia
Categorías
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Chocolate
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American
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Desserts
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Cocktail
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Chicken
Comodidades
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Wheelchair Accessible Seating
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Wheelchair Accessible
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Accepts Credit Cards
- Reserva de mesa
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Good For Groups
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Curbside Pickup
- Reserva
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