This restaurant is typically well-managed, but we've noticed that the fries can be quite inconsistent in terms of saltiness—sometimes they're completely unsalted, while at other times they're too salty. Although many items on the McDonald's menu have become rather bland, these inconsistencies have made our experience less enjoyable, especially when we encounter cold and stale food. There's definitely room for improvement. Our latest disappointment happened when we used the online ordering app; upon arrival, there was no order ready for us. That was frustrating!
Awful customer service! We ordered two McChicken meals and a large fry. After paying at the drive-thru window, we weren’t given a receipt. When we reached the second window to pick up our food, we noticed the large fry was missing. We went back to explain the situation, but they refused to give us the large fry since we didn't have a receipt. The cashier hadn’t given us one in the first place. The manager, a Black woman with curly hair, was unhelpful. Overall, it was a terrible experience! I wouldn't recommend this place!
The restaurant was clean, and the service was quick since it wasn't very busy. The food was consistent with what you'd expect from other McDonald's locations. They also had a self-serve kiosk, the first I've seen in St. Louis.
I went to McDonalds two days in a row for lunch. My usual order is two fillet of fish sandwiches with extra tartar sauce. The sandwiches were excellent both times. Hot, juicy, with the extra tartar sauce, they were perfect!
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This is a well-managed establishment. The service is consistently excellent. If there's ever a wait for anything, they always keep you informed. The staff is always tidying up!
The food was only mediocre and not served hot. The total cost was around $10. For the same price, you could get a complete meal at Denny's, which would be of better quality.
We canceled our order because the cashier was rude, and the refund took a very long time. Additionally, we were charged for two orders instead of one.
Damon white served me 2 days ago and he made my experience so much better! gave me free sauce ? can’t believe they stopped all day breakfast tho ?
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My bag was left unattended for five minutes before someone finally gave it to me. It wasn’t the quick service I was hoping for.
The service is quick, and the food arrives hot. This is the best McDonald's I've been to.
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