The drive-thru seems to be rarely operational, and when it is, the staff can often come across as unfriendly. Recently, I experienced an incredibly long wait for my pick-up order, only to receive the wrong size iced coffee. This mistake resulted in an additional 40-minute wait for the correct drink. Seriously? There were no apologies or acknowledgment of the delay. Today was yet another frustrating experience, as I had to wait a long time again, and once again, I received the wrong size iced coffee. While these incidents are fresh in my mind, my experiences at this Panera have been consistently disappointing over the past year. I believe the root of the problem lies with the manager or owner...
Panera Bread - Reserva de mesa
Panera Bread, 6201 Glenwood Ave, Raleigh, NC 27612, United States Reserva"Expensive, but generally good café food. The green goddess salad, soups, fresh bread, and pastries are consistently delicious. The kitchen sink cookie is a highlight!"
Detalles
Teléfono: +19193342726,+19197835338
Dirección: Panera Bread, 6201 Glenwood Ave, Raleigh, NC 27612, United States
Reserva, Reservación
Ciudad: Raleigh
Horario de apertura
Lunes: 06:30-21:00
Martes: 06:30-21:00
Miércoles: 06:30-21:00
Jueves: 06:30-21:00
Viernes: 06:30-21:00
Sábado: 07:00-21:00
Domingo: 07:00-20:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 1769
Dirección
Reseñas
When I arrived to pick up my order, I was told they couldn't accept cash payments over the phone, which meant I had to reorder at a different register. Although I was assured they had chai tea lattes, they were suddenly unavailable when I got there. To make matters worse, when I returned to work, I discovered that one of the sandwiches was missing tomatoes. I went back to the restaurant, and while the first lady at the register was sweet and helpful, the second woman I dealt with refused to remedy the sandwich issue, claiming it would impact her food costs. Instead, she handed me the tomatoes and told me to add them myself. The service and food quality were far below my expectations, especi...
I’m a huge fan of Panera Bread, particularly since they added the Roasted Turkey Avocado BLT to their menu—it's simply delicious! However, I had an experience there that was quite unusual. I ordered my go-to sandwich, but it turned out to be a total flop. When I went to eat it, the turkey just fell right out, making a huge mess. Maybe the person making it was having a bad day? I'm not sure. On a brighter note, I really enjoyed the Mango smoothie!
I visited the drive-thru and my classic grilled cheese was missing from my order. Additionally, I didn’t receive a receipt with my food, and since I was on a one-hour break, I couldn’t return to address the issue. Update: I contacted them about the problem and they sent me my sandwich. Melissa took care of everything professionally and delivered outstanding service. Reserva una mesa ahora
I just left this restaurant and had a terrible experience. After I placed my order, I waited at the window for ten minutes without any explanation or apology for the delay. When Marhyssa finally came back with my order, she handed it to me without acknowledging me or saying a word. Then she closed the window and walked away. The customer service was awful.
When we got home, the food was still at the right temperature, even after we made a quick stop at Target on the way. We'll definitely be back, and we look forward to dining in—or outdoors—at this Panera. The location is super convenient, making it easy to get in and out!
The worst drive through Ever. Specially morning time. Ya kno people gotta be at work right? They keep unon hold for 15min. That's not acceptable. Just say ya don't have staff so people can choose to stay or not.
Last night, we placed an online order for pickup, and I have to give it five stars! The simplicity of the online ordering process was impressive, and I appreciated the ability to customize our order as well. Reserva una mesa ahora
The food here is crafted with true care, I assure you! I frequently choose to order from this restaurant because the ingredients are fresh, the customer service is exceptional, and they are always on time!
Expensive, but generally good café food. The green goddess salad, soups, fresh bread, and pastries are consistently delicious. The kitchen sink cookie is a highlight!
Platos
Reserva una mesa ahora
Raleigh
Categorías
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Delivery Services
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North American
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Ice Cream
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American
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Coffee
Comodidades
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Reserva de mesa
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Credit Card Payments
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Outdoor Seating
- Reserva
Bad Daddy's Burger
111 Seaboard Ave , Raleigh, NC 27604, United States
Reserva, Late-night Food, Fast Food, Coffee, Casual, Food
"Great food, plenty for cost...just music a little too loud."
Coco Bongo
2400 Hillsborough St, Raleigh I-27607-7248, United States
Reserva, Mexican, Chicken, Drinks, Casual, Tacos
"Just went there for the first time, food was great as was service, will definitely come back!"
Tin Roof Teas
432 Daniels St, Raleigh I-27605-1315, United States
Reserva, Café, Tea Room, Barbecue, Drinks, Pizza, Tea
"Best tea store in Raleigh!! They have a wall full of bins that they will let you smell. The staff is so knowledgeable about each blend and you can tell that they just love tea : they are very helpful"
Carroll's Kitchen
19 E Martin St, 27601, Raleigh, United States
Reserva, Delivery Services, North American, American, Kitchen, Casual
"Great Experience!! Thank you. Sandwiches were savory and flavorful. Quiche was also delicious."
Gravy
135 South Wilmington Street, Raleigh, 27601, United States Of America
Reserva, American, Italian, Chicken, Pasta, Salad
"Pasta is home made and the gravy (pasta sauce) is super tasty and dish dependent."