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"such an amazing and friendly place!! i recommend the pho and the bun!! Service: Dine in Meal type: Lunch Price per person: $10–20"
Teléfono: (+1)5153002260
Dirección: 8950 University Ave Suite 103, 50266, West Des Moines, US, United States
Ciudad: West Des Moines
Lunes: 11:00-21:00
Miércoles: 11:00-21:00
Jueves: 11:00-21:00
Viernes: 11:00-22:00
Sábado: 11:00-22:00
Domingo: 11:00-19:30
Platos: 59
Comodidades: 11
Categorías: 5
Reseñas: 2410
If you order take out, you must continue reading. Terrible customer service. Placed an order of pho to go (rare beef that I asked to be cooked in the broth). Received only the broth, plain rice noodles, and the uncooked beef. Returned to the restaurant to get the condiments. I was scolded by the manager for not bringing ALL the food back with me. She kept saying “ Our policy is that you must bring all the food back.” I tried to explain that I do not work there to know this policy, nor was I made aware of her policy by either one of the two staff members I talked to. She kept telling me about the policy and hesitated, almost refused, giving me the condiments, which turned out to be a child size portion. Food tasted mediocre at best. Never apologized for the inconvenience of making me return to the restaurant or the service provided. This was a Monday at 7:30pm by the way, and there were only 4 people in the restaurant. No excuse for not preparing the food as requested or checking the order to make sure everything was in there. Moral of the story: You either need to ask about all the policies that may affect your take out order or be a mind reader. I simply chose never to return there.
The pho is second to none! Very flavorful and always hot. The service is nice, place is always clean and the food always delicious. Haven’t been disappointed in any of our visits, truly enjoyable. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sushi, p1 Combination Pho
