Pita Pit - Reserva de mesa

On June 6th, 2023, at 3:45 PM, I visited this restaurant and ordered my usual: a small garden pita with extra cheese. I noticed that while this order costs $9.90 in Simcoe, it was $11.28 here. When I brought this price difference to the employee's attention, she responded rudely and continued to exhibit that attitude throughout the transaction. After placing the vegetables on the grill, I saw her lean over and whisper to a colleague, which made me feel uneasy, as I suspected they were talking about me. Given the poor customer service, I have no intention of returning to this location. Additionally, the pita I received was inedible—please see the attached photo.

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It was a bit warm, so we couldn’t sit down to eat, but the staff was fantastic. We visited yesterday around 7:30 PM (August 19th), and the poor person making my pita accidentally tore it twice. She kept apologizing, but these things can happen. She has served us many times before with no issues. Despite the mishaps, she was truly wonderful! The owner should definitely reward her! Unfortunately, I don’t know her name, but she should be easy to recognize—she was the only one wearing braces, haha!

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Gluten-free pitas are stored separately under the counter from the regular ones. My pita was prepared on a paper (usually others are prepared on the counter) and the worker changed gloves without me having to ask. She was knowledgeable about my allergy. Additionally, they offer salads as an option. However, they use a shared cooking area so if you have celiac disease, it is recommended to order deli turkey instead of the heated steak or chicken that is cooked on the grill.

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The gluten-free pitas are stored separately underneath the counter from the regular pitas. My pita was prepared on a paper (different from the regular pita paper on the counter) by workers who changed gloves without me having to ask. They were aware of my allergy. They also offer salads. It's good to note that they use a shared cooking area, so if you have celiac disease, stick to the deli turkey instead of the grilled steak or chicken. Reserva una mesa ahora

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This restaurant has an excellent lunch menu featuring a diverse range of options made with fresh ingredients. The place is very clean, and the staff is always friendly and efficient. Although it might be a little more expensive, they frequently offer plenty of coupons for discounts.

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The staff at this restaurant is fantastic and exceptionally friendly. During my recent visits, I’ve been enjoying the chicken Caesar salad. It's fresh, filled with generous strips of freshly cooked bacon, and has plenty of chicken. It’s both flavorful and satisfying!

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I won't be coming back during the summer months; it was simply too hot to enjoy my meal indoors. I truly sympathize with the staff who have to work in those conditions. It feels like the owner is prioritizing cost-cutting over creating a pleasant dining experience.

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As a regular patron of this restaurant, I typically enjoy the food. However, my latest visit was disappointing. I found a hair in my pita, which I consider very unsanitary. This experience left me feeling let down and disgusted. Reserva una mesa ahora

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The staff were warm and attentive, and the service was swift. The food was outstanding, and the portion sizes were ample.

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You can choose a gluten-free pita at this restaurant.

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