Popeyes Louisiana Kitchen

Always ask for a receipt and always check your food before leaving the window 1) their doors have been closed and locked ever since COVID-19 began in 2020. Nobody is allowed in the building aside from the staff. So customers are unable to resolve problems in the store or enjoy dining in. 2) my fiancé tried to redeem a code for a coupon and they told us they cannot redeem codes. 3) I had asked for one 2 piece of the strawberry biscuits that are new. When I had pulled up to the window they told me the total was over $6. My fiancé was confused because it shouldn’t have been more than $4. When they handed me my bag of food (some of it was a mobile order) we looked and saw 2 biscuits total when I paid the price of 4. I waited for them to open the window, they didn’t, after me waiting for maybe 20 seconds they finally opened the window and I requested a receipt. The manager was reluctant to give it to me. Once I did, I saw he charged me 2 orders of 2 biscuits. Which didn’t make sense because one of the options was to order 4 biscuits total. I explained to him for that price I will need 2 additional biscuits. He told me I had ordered 2 biscuits and that’s it. I told him no, he charged me for 4 biscuits, he either gives me 2 more or he gives me my money back. He spent time looking at the order pad and during this, he was very reluctant to resolve the situation. He told me twice I was wrong with my request. After a few exchanges, he finally asked if I want my money back or if I want 2 biscuits. I told him I want the 2 additional biscuits. I did report this location to customer service and encourage others with sketchy encounters to do the same. I did not feel right leaving and not reporting them to corporate as it felt like they are skimming from the top at the hands of the customers.

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Everything is going up in price everywhere, but this place is flat out taking advantage of it. Unbelievable! For one person, over $17.00 for a number three at popeyes. What's even more unbelievable is when I asked for Buffalo hot sauce, the owner charged me 86 cents for one sauce and had no shame at all!!! He told me that if i didn't like it , I don't have to go back. This place is so greedy that it's disgusting. Every restaurant should have a rating posted by their sign. This place does not dese rve to be in business the way they treat people. Wow!

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Same is others review, pay for a complete meal chicken with side and bisquets, add on pies, my orders was not complete, call to ask to the store foe the remaining items and no one answer the business line, 9 call differents time, no one get the phone, they don't provide receipt for the purchase.. any idea of what I can do? Please let me know. Thanks...

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I love Popeyes but you can tell most of the food has been sitting in the warmer for quite some time. If you get here right away in the morning, the food is banging. If you get here anything later than that more towards the late afternoon or evening, it's more than likely going to be old

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Mac and cheese, according to my brother was good. Also, he really liked the potatoes and gravy. I had the spicy chicken wings were nothing special.

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