Regino's Pizza - Reserva de mesa

I've ordered from this establishment on several occasions and generally refrain from leaving 1-star reviews. However, my recent experience was disappointing. I attempted to order a pizza with two toppings on one half, which traditionally counts as a single topping, and is reflected as such within their app. When I tried to place the order over the phone, they were charging me for two separate toppings, citing that cheese is considered one of them. I advise caution when ordering over the phone, as such misleading practices can significantly detract from the overall experience. UPDATE I got a call from the store after this review to rectify the situation saying there was some miscommunication....

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Ordered delivery last night. Pizza arrived at scheduled time. Pizza's tasted like the box they came in and had no flavor and cold. Both chicken pesto and Regino's deluxe‍ Meal type: Dinner Price per person: CA$40–50 Food: 1

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First time ordering here. I Made a mistake on my order which they corrected immediately with no hassle whatsoever. Great Pizza and great staff! Service: Take out Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5

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So far the best pepperoni pizza I've had on. Radford. Service: Dine in Meal type: Dinner Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: 16 X-Large Mediterranean Pizza Reserva una mesa ahora

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Best pizza in town! Try if you get a chance Service: Take out Meal type: Lunch Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: 16 X-Large Hawaiian Pizza

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Service: Take out Meal type: Dinner Price per person: CA$40–50 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Mega Size Pizza with 3 Toppings

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The pizza was a delight with fresh ingredients and a perfectly crispy and well done crust, just as I expected. Food: 5 Service: 5

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Very satisfied with their pizza and lasagna is really good highly recomend Service: Delivery Reserva una mesa ahora

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Arguably the best pizza in town Food: 5 Service: 5 Atmosphere: 4

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Really really good pizza. Better than the big chains. Food: 5

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