"this is a large pub restaurant with different atmospheres in the many sections; a constant, however, is her eating which was excellent on the basis of our Sunday experience."
When my daughter suggested my husband and I join her and her partner here for lunch today (30th Dec 2023) I was quite happy as despite it being a few years since we ate here previous experiences have been positive. Not today! First off the young women (two) at the greeting lectern just inside the dining entrance were completely unprofessional unfriendly. No greeting, no smile, nothing. I had seen my daughter her partner enter the building just as we arrived in the car park. I was obviously looking around for someone and in the end asked the young women at the desk where my daughters table was giving her name. We duly joined the table and orders were placed shortly thereafter for 3 starters a...
So the evening of the 8th of this month. The pub restaurant is near empty, a few dinners together with 2 not very large Christmas Partys in. Yet the staff they needed to check availability, it was virtually empty! Both I and my daughter noted that most of the staff seemed new and not fully trained in how to use their tablets to place orders. So therefore hessiant in approaching tables understandably. The table to us waited almost 40 minutes for their desserts. I ordered a super blue large rump steak which only should be cooked for 35 seconds each side to seal the meat.what did I get a medium rare steak? Which thd waiter serve by saying hi mate here 's your steak. So the steak was sent back,...
A group of 14 of us visited for lunch from the Christmas menu on a Sunday lunchtime. The lady who organised the booking experienced a couple of pronlems before we even truned up but that's her experience to review if she wants to. So I'll get the bad over with first the service was.....well......sloowwwwww! Our food, all 3 courses of it, turned up in 3 or 4 relays over a period of time. Most of us were well through our main courses by the time the last people got their food. For the dessert some of us had actually finished eating before the last people got their food. Two Christmas dinners even turned up with no turkey on the plates lol. To be fair, as soon as it was pointed out, the waitres...
As part of our celebrations we booked Christmas dinner at The Rushbrooke Arms just outside of Bury St Edmunds. On the day itself we were warmly greeted by Mikey and his team and brilliantly looked after by our server, Martha. The delicious food was very enjoyable... we decided to take our Christmas pudding dessert away with us as the main course, after starter, was really filling. I recommend this nice pub and restaurant with plenty of parking and outside seating too... and we're defo thinking of booking for next Christmas Day lunch too. Thank you Mikey, Martha and team, you did a great job and helped our celebrations so much x.
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My family and I booked to have Christmas Day Dinner at The Rushbrooke Arms and we had a lovely experience. The staff were extremely warm and friendly. We arrived at 2:30pm and seated by the manager. The tables were laid out beautifully with crackers and baubles which were presented so nicely. From starters to desserts, the food was delicious and generous presentable portions. It was, of course busy, however, the team really made it special for us and we had a really lovely time and we will definitely be back in the New Year. Thank you to every staff member that gave up their Christmas Day for us.
book them for lunch online at the beginning of the week for today on the trip to norwich from home. excellent covid control by the device. clear and courteous consulting of all employees, that is quite clear throughout the team well drilled. the lunch was fantastic, the mixed seafood grill and cod and chips were first class. I tried her big earl malbec, it was delicious. I can't blame this restaurant in any way. keep the fantastic work thank you and be sure. Oh, are they open for breakfast Monday morning on our return handle?
We went for Christmas Dinner, the food was amazing. The service was very slow. We waited over an hour for welcome drinks and starter when we asked the assistant manager was very rude. Our meal.was booked for 2pm we didn't leave to 5pm we didn't even eat our afters because my disabled daughter become very upset at the wait and every1 becoming very stressed. If the service improved alot I would go back because the food was good
great atmosphere. eat good, much better than traditional greene king pub. more expensive, but worth it. the steak sandwich was good, but could be slightly less roasted and the meat cooked a little more, although it would have asked for medium. really good aftero and chicken sharing starters. Saturday afternoon and although eating relatiw quickly came, the staff were not easy to ask for the bill.
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on a damp novemberday, four of us celebrated a special birthday and were greeted by carolyn who served us immediately, and polite, but with a feeling of fun, as we discussed with her essex and suffolk! a large menu, in the did menus....good decisions. room beautifully decorated for the season and carolyn excellent on the advice of this writer in successful use of the “lift”Definitative becomes
this is a large pub restaurant with different atmospheres in the many sections; a constant, however, is her eating which was excellent on the basis of our Sunday experience.
