Seatac Bigfoot Java

TL;DR: messed up first drink. I asked for different milk offered to pay extra too on the redo but lady said no, obviously to avoid any additional effort on their part. Drove away, cup had hole, spilled everywhere, called, would not refund unless I spent 30 mins and 18 miles to drive all the way back there, nope. Ordered two blended drinks and something went awry with one of them so they said they had to remake it. Verbatim: Me: if it's not too late, may I please make a change to that drink? Her: No, it's an extra charge and I already rang it up. Me: I would be happy to pay for the extra charge if that's okay. Her: There's no way for me to charge just for the different milk on the computer. M...

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I do not leave negative reviews. This is more a buyer beware to warm and prepare patrons before considering taking a chance in going here. I love. LOVE my BigFoot Java. Mine is on 6th Ave in Tacoma. I was on my way north and decided to stop. No lie, we were there 40 minutes. Here's what happened to me I ordered a non fat latte. Easy enough. 2 drinks total. The gal on our side with a good times hoodie was excited about the lady in the car on the other side. She was selling girl scout cookies. Here's the kicker. Our barista didn't make our drinks then tend to the cookie purchase. Nope. She left our cups empty, went to find out what kinds of cookies the lady had, commented that she didn't have...

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I've been a frequent customer for many years. I've been to this location multiple times, but today March 13th at 5:20 PM, I sat for 35 minutes and watched 7 cars proceed on the window of the side of the freeway, while not a single one moved on my side. The car behind me decided to leave but I got trapped in before I could do so myself. Upon arrival, the girl working decided it was appropriate to go to the other window to schmooze with a customer and leave us hanging. Then went into the back to grab cash and purchase girl scout cookies from said customer and didn't wash her hands. Then proceeded to make the drink wrong. There was no shame in her actions and she clearly did not care for her cu...

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I really truly love this coffee shop. I usually make my own coffee;so I refuse to order coffee out anymore as I know how I like it/what was wrong with it. However this is only in my home town. Whenever I am anywhere near a big foot. No matter the time or agenda. I always stop in. It is the best coffee around and all the shops have really lovely people. They are also open 24 hours, so that is a double-decker win! Reserva una mesa ahora

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I had to wait for my order, and I noticed that two cars in front of me ended up leaving the line. When I finally got to the window, it took over five minutes just to get two drinks. On the bright side, the customer service was friendly. As for the coffee, it was decent, but it tasted more like coffee than what I had actually ordered.

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When someone arrives, the girl with the purple hair needs to pay attention. I waited for about 10 minutes and eventually had to drive away. There was no greeting, no "hello," and no acknowledgment at all. If you're not feeling your job today, you should just go home!

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Every time that I've been to this location I have had to wait at least 20-30 minutes for 3 cars. Drinks are always good but I have also felt disrespected in the past by some of the staff. Still love bigfoot but probably gonna avoid this location in the future.

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If I could rate zero I would. I waited behind 1 car for 15 minutes easily if not more. Seems like it was more of a catch up during the weekend then selling coffee. 3 more cars then got in line who knows who long they waited. Reserva una mesa ahora

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The coffee here is excellent and available 24/7. They only accept cards, as they've unfortunately been robbed twice recently. It’s not the cheapest option, but the quality is definitely worth it.

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The overnight crew is the best and make my drinks super yummy! Star and Ashley are the greatest baristas ever! Highly recommended. From- Ella Nita

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