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"Wow, this pizza was really disappointing! Food: 1, Service: 1, Atmosphere: 1."
Teléfono: +13147390881
Dirección: 12218 McKelvey Rd, Maryland Heights, MO 63043, United States
Reserva, Reservación
Ciudad: Maryland Heights
Sitio Web: https://www.orderserraspizzeria.com/
Martes: 16:00-23:00
Miércoles: 16:00-23:00
Jueves: 16:00-23:00
Viernes: 16:00-00:00
Sábado: 16:00-00:00
Domingo: 16:00-22:00
Platos: 10
Categorías: 5
Reseñas: 6427
Serra 's is a much acclaimed pizza restaurant in St Louis, and we arrived there this afternoon hungry and ready to eat some delicious pizza. We were HIGHLY disappointed. Though our server came to take our order in a reasonable amount of time, it took FOREVER for our food to start arriving. (I say start arriving because the food that did come came out one dish at a time... slowly. Other people, who arrived after us, received their food as ours continued to come out with long spaces in between. These were the non-pizza dishes... (mediocre pasta, burgers. Over an hour passed and still no pizza. Eventually, after an hour and half, those who had ordered pizza asked for theirs in to-go boxes since...
I had a terrible first and last experience at Serras this evening after my daughter's choir concert. I took my whole hungry family there hoping to have a meal, but unfortunately, most of us didn't get a bite of food because of the awful service. After we placed our order for a table of eight, we waited two hours, during which random plates of food arrived for some members of our party. Meanwhile, other tables came in, ordered, ate, paid, and left without any delays. Despite repeatedly asking for an update and being assured that our food was on the way, we never received our complete order and eventually decided to tell them to just keep the remaining food. To the server in the blue tie-dye s...
Really horrible service. We placed a call an hour ahead and they said it would be 10 mins after we arrive. We get there and it took an additional hour and a half. They acted like it was our fault that it took too long. Also they messed up the order and forgot a topping. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 3 Recommended dishes: Great Pizza
