"The food is excellent, but the interior desperately needs renovation due to its lack of cleanliness. The walls have peeling paint, and the booths are dirty, with taped-up seating."
We waited for over an hour at this restaurant on a Tuesday. Although the kids eat free promotion is appealing, the long wait time wasn't worth it. When our food finally arrived, half of it was cold, and we had to go to another table to grab utensils. The waitress only came by to take our order and drop off the food; there was no hospitality at all. She didn't check on us or offer any drink refills. My burger came with cold buns and hot bacon, which was puzzling. The fries were a mix of hot and cold and lacked seasoning. The pancakes were lukewarm, and the fruit was bitter and dry. My daughter's eggs were also unappetizing. All in all, my family left feeling hungry and disappointed. There are...
The lady that was probably the manager smelled like pure smoke. She was picking at her ear while taking our order, when she gave us our drinks she put her hand all around the area that our mouths go on. She touched our forks and knives with her hands. The food was good but the environment was uncomfortable and disgusting that we lost our appetite. Her clothes were dirty and her stomach was out to the point where you can see her underwear. She was breathing really hard on our food too. This restaurant has changed for the worst because it used to be so nice, the employees were nice and were formal but now it’s completely different.
The seating person was great, but our waitress was rude, never came back to refill coffee, slammed our food in front of us without asking if we needed any catsup, hot sauce or anything. So we had to find out and get it from an empty table ourselves. On top of all that, my food was cold and my friends was dry and tasteless and she asked for a baked potato and received mashed. Couldn't even let her know it's was wrong cuz she slammed down food and left to never be seen again. Will not come back here again. Oh ... And the coffee was burnt.
Honestly, this place used to be great, but it seems to have hit rock bottom recently. The portion sizes are ridiculous, especially given the prices they're charging. I ordered a medium-well steak and eggs, but what I received was practically raw—deep red and barely cooked. When I called to express my concern, I was told, "Oh, he always does a great job; we never get complaints about the steaks." Why not just acknowledge that you messed up my order? I suggest you think twice before dining here; you might end up disappointed.
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If I could u give 0 stars. There food has been garbage. But there pies have been OK. Now never again not even a pie. The pie was so old the apples had formed into a hard crystal. And it was sugar free!!! And the insult of all was the assistant manager sold it to us!! We need a better family place in Castro valley. Disgusting on how they did this!!
I don’t mind the service since they’re in the process of hiring staff. The food is what you would expect from a pie shop, and we found it enjoyable. However, when we ordered a sugar-free apple pie to take away, we received a slice of regular pie instead. We decided not to mention the mix-up, but generally, the food here is quite good!
I truly love this restaurant. I always make it a point to stop by after pumpkin picking in Half Moon Bay. The staff is friendly, attentive, and efficient. The food is exceptional and definitely worth the wait in line. On my last visit, I enjoyed a delicious sandwich and also tried one of their cookies. It was fantastic!
Unbelievable. Ordered my pie online. The online website said the pie was ready. Went to the store to pick it up. The employee said the pies were sold out. Emailed the company for refund. Never heard back. They kept my money. Two Stars because the pies are good. Not happy with the customer service, though.
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The restaurant is a tranquil place that serves excellent coffee and tasty food. I had the BLT sandwich, while my wife opted for a dish featuring eggs and pancakes. We both really enjoyed our meals.
The food is excellent, but the interior desperately needs renovation due to its lack of cleanliness. The walls have peeling paint, and the booths are dirty, with taped-up seating.
Sándwich De Pollo A La Parrilla, Tocino Y Queso Cheddar
Guarnición De Galletas De Queso Cheddar Caseras (2)
Guarnición De Hamburguesa De Salchicha De Pavo (2)
Paquete De 2 Galletas De Queso Cheddar Caseras
Lado De Hamburguesa De Salchicha Imposible (2)
Hamburguesa Doble Con Tocino Y Queso Cheddar
Dúo Derretido De Cuatro Quesos Y Jamón Asado
Paquete De Hamburguesa Más Grande Con Pastel
Sándwich De Cerdo Desmenuzado A La Barbacoa
Dúo De Queso Asado Con Costra De Parmesano
