Starbucks - Reservar una mesa

Been coming to this Starbucks because it's literally right next to me. Been coming here for the past 2+ years now. I've seen staff come and go. I think it's probably because they may be students. Not exactly sure but I know a lot of people hate on this location. Not because the drinks are bad or anything but the wait times during certain hours are horrendous. I've been in that line plenty. When the app says 9-12min wait but ends up being 30min. I've seen this place with a huge crowd of people waiting for their drinks. It is what it is though. They have their busy days and at at the same time their light days. Can't fault the employees. Everyone has been nice to me.Giving an average score jus...

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I ordered on the mobile app for pickup in store. Usually, for other chains it can take 5-10 minutes for the order to be ready, but otherwise the estimated time of completion is accurate on the mobile app. It took me about 10 minutes to drive over to the store but when I arrived, I had to wait an extra 15 minutes in store for my order. I get that it's a weekend morning, but there was a crowd of people waiting in the pickup area for their orders. That tells me their process is probably not very efficient and/or they're severely understaffed. For a wait of about 25 minutes for a coffee, I recommend getting it elsewhere.

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As someone who worked in food service I'm shocked they have milk sitting on the counters for people to use. They aren't labeled, they are in containers to keep them cold. This is a health hazard. I don't care how busy it is, milk needs to be kept in containers to keep them cold/from spoiling.

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Update.... they are afraid of calling out names. Then lie about it. I was sitting at the end of counter. They are giving out grande cups as venti. When questioned, they put your same drink in the bigger cup and add more milk foam. That is cheating the customer.

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Local in my neighborhood the staff is very friendly and efficient never had a problem here!

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