I want to start with I have been coming here for a few years and never had problems. I'm not sure if they got new staff after the recent renovations or what. I sat in line for 30 minutes. I get it. This starbucks is usually busy. But about 15 of that was after I ordered. We finally made it to the window and I paid. Waited and edited for my drink. They hadn't even started it yet. The guy was asking the register girl if the drinks were iced. She said no. I spoke up and said umm yes they are. She goes oh.. yeah it says they are right here. The manager. Comes up to the girl very close. And says.. oh you have an eyelash on your cheek and proceeds to pick it off... umm can you just help them make...
This Starbucks Needs Help. The Drinks Aren’t Prepared Correctly ,And Contain No Flavor What So Ever.The service here Especially STINKS! The line is always Impossibly long and the service is barley there. I placed an order today via drive thru I was not greeted at the window. But just got my total shouted at me. The energy here is very uncomfortable. Thank goodness I had a gift card because I will never be spending my money at another Starbucks again. HUGE WASTE OF MONEY AND TIME;TO RECEIVE SERVICE THAT IS UNSATISFACTORY AND DRINKS FOOD THAT AREN’T PREPARED CORRECTLY.
The staff at this particular Starbucks location should serve as a model for customer service training throughout the entire country. They were personable, polite, and efficient with every customer. I even had to return because my tea bag broke, but there were no complaints from the staff. They apologized and quickly remedied the issue. Excellent work, team!
In my experience of going to this Starbucks during different times of the day, I have noticed the mid-day/evening crew sucks! The service is slow and the customer service is horrible. I guess I have to time-box my drive-thru latte's during the morning time because of the better quality. Thanks for the crappy service today Starbucks!
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The food and coffee at this restaurant are incredibly tasty. However, the drive-through service can be quite slow. Occasionally, they have someone outside to help speed up the process. Due to the slow drive-through, I now only use it on weekends to avoid being late for work like I have been in the past.
If the pickup table is closed, ensure the name tags on the food is visible and facing the customers, so the food may be picked up with little Delta transmission.Also, be alert to customers trying to ask a question in-store. Not everyone is busy at once
Come here only when line is not wrap Around down to the bank. You could be sitting for awhile. Being a high end place for coffee I do expect it to run more smooth and more organized. Chick FIL a gets It done. They can to. So I gotta give them 4
It’s a high volume Starbucks so know that. I don’t see anyone standing around so I wouldn’t say the efficiency is bad. As for attitude I have no bad experiences.
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I ordered a hot chocolate and it was terrible. It tasted like they used water instead of milk. This is the first time I have ever had a bad hot chocolate.
My favorite starbucks to stop at in the morning to buy my venti vanilla iced coffee , and the employees are very friendly.
