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"If you are in the Hilo or Waimea ,great place for coffee and beverages...friendly staff"
Teléfono: +18089592492
Dirección: 111 E Puainako St, Hilo I-96720-5288, United States
Reserva, Reservación
Ciudad: Hilo
Lunes: 04:30 -21:00
Martes: 04:30 -21:00
Miércoles: 04:30 -21:00
Jueves: 04:30 -21:00
Viernes: 04:30 -22:00
Sábado: 04:30 -22:00
Domingo: 04:30 -21:00
Platos: 2
Categorías: 5
Reseñas: 2358
I had a challenging morning when I accidentally sent my order to the wrong location. Fortunately, two wonderful ladies at Starbucks stepped in to help. They not only prepared my order but also took the time to call the other location to cancel it for me. As if that wasn’t enough, on my way out, one of the drinks I had ordered slipped from my hand and spilled everywhere. They reassured me not to worry and made me a replacement. What started as a tough morning ended up being a beautiful reminder of the kindness that still exists in the world. A heartfelt thank you to those two ladies at Starbucks! Mahalo!
They literally didn’t have any coffee. I asked for a regular coffee, and they replied, “Sorry, we don’t have coffee, but I can offer you an Americano or a...?” I couldn’t believe it—I was in a coffee shop! When I pressed them on it, they said, “Sorry, it’s not our fault.” This left me with so many questions. Who exactly is "our"? Is it the staff, the store, or even Starbucks? Why is it not their fault? Is there a coffee shortage? Do they lack backup machines? Did the person responsible for turning on the coffee pot just not show up for work? It feels like life is becoming more surreal every day.
I had a disappointing experience at this café. The barista spilled a third of my chocolate drink down the sink while trying to add extra whipped cream instead of using the coffee-flavored whipped cream I had already ordered. The same thing happened with my latte; it was short an inch in height, and the barista told me that any extra would cost more if I wanted it to reach the top of the cup. This was the first time I've ever encountered such a situation. The barista was quite strange and rather rude.
I visited this place after stopping by Walmart. It’s disappointing to discover that Hawaii doesn't have Blonde Espresso Shots at any locations, not just Starbucks. I picked up a mug and saw that they still had some seasonal Christmas items, like the cranberry bliss bar. However, they were out of Peach Tranquility Tea, which seems to be a common issue at Starbucks locations across many states due to COVID. Overall, I enjoyed my visit and I’m glad they were open on New Year’s Eve after 9 PM. Reserva una mesa ahora
They literally didn?t have coffee. ?I?d like a plain coffee? ?Sorry we don?t have coffee I could get you an Americano or a ?? ?You are literally a coffee shop.? ?Sorry, It?s not our fault? This raised so many questions Who is ?our?? Is it the staff,the store, Starbucks? Why is it not your fault? Is there a coffee shortage, do you not have machine redundancy, did the personwho turns on the coffee pot not show up for work today? Life seems to get more surreal with each passing day.
Your typical Starbucks. Same drinks, higher prices (island or inflation? , but with an island influence. The first time I came in here it was around Christmas after I moved here I completely forgot until stepping inside seeing that usual Starbucksholiday spirit! ???? It's like an eternal Summer here, so I kept forgetting the time of year!
