I ordered a steak and cheese melt online, but when I got home, I discovered that the cheese in the middle wasn't melted at all. I went back to the restaurant to request a remake. The staff member cut my sandwich in half and placed it in a brown bag, rolling it up. I asked why it was packaged this way rather than left open on an oven tray, and I was told that it's a "melt" and that's how Subway directs them to prepare it. Rather than ask for another remake, I took it home and finished cooking it in the air fryer. I paid $16 plus a 30% tip, only to feel like I had to teach the sandwich artist how to properly prepare my meal, and ended up doing most of the work myself.
I ordered four footlong sandwiches online. After picking them up from the store and bringing them home, we discovered that two of them were completely incorrect. We called the store, and they assured us they would note the issue in their office and that we could pick up replacements at our convenience. However, when we returned to the store, there was no record of our previous conversation. The staff claimed they couldn't assist us, but they would leave a message for the management to contact us about the replacement subs. It's been almost two months now, and we still haven't heard back. I feel disappointed and cheated by this experience.
I love this subway, its delicious, the staff are great and kind. Cant say i've had a bad experience.Vegetarian options: order a veggie sammich and add whatever you like from their options of toppings and condiments.Parking: Right out front of the store is a big parking lot. Even the far spaces (Depending on your walk speed) are still less then 30 seconds away.Dietary restrictions: Like most places just mention it and they do what you need to follow your restrictions.
Closing the store before the posted closing time is, in my opinion, very poor customer service. On Wednesday, August 31 at 8:55 pm, the door was locked even though all the lights were still on, and the two employees behind the counter just stared at me. The manager on duty clearly needs training in effective business practices, as I'm sure the owner would be disappointed to know the store is being run by staff who do the bare minimum. What a disappointment.
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Don't normally eat at subway but I thought I'd give it a try again. It was very ok.. but I feel like the bread could be so much better. Tasted like it was left out and was very very dry on almost 1/3 of the sub when toasted... like croutons dry and hard. Staff was very nice and very quick.Shares parking lot but plenty of spots
My Subway order can vary; on Mondays and Wednesdays, the sandwiches are consistently good, but on Tuesdays and Thursdays, the quality can fluctuate. So, it really depends on when you go if you'll get a decent sandwich.
I had a question about the coupon you were offering, and Ethan provided me with excellent assistance. Thank you for the great service!
The sandwich was quite small and missing cheese. It was very dry, and they even forgot to add any sauce.
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The staff here are friendly, quick to take orders, and remarkably accurate. I love this location!
The staff were very accommodating and prepared the sandwiches exactly as requested.
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