Sugar&spice Cafe And Bistro

Judging by the replies to customer's reviews, my point about the manager being defensive, he proves himself. His responses come across very arrogant and rude. The lady who served us was lovely however and accomodating. I didn't think the pancakes were the best but ok, good breakfast otherwise. Buckwheat flour would make their pancakes more tasteful, just an idea. Also a plant based sugar like Stevia or erythitol would be a good alternative instead of syrup or white sugar, for sugar restricted diets. Staff need to be more customer orientated and not so defensive when asked questions or expressing concerns, showing some understanding and care. Also, food took a while and we noticed the couple who came in (and ordererd after us) were served food a long time before. We actually witnessed this might I add. Thank you to the lovely waitress but unfortunately the manager's attitude dampened our experience. I hope he can learn to respond with more care and focus on improving based on feedback. There's always room for improvement!

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We live local and thought we would try somewhere new with our 8 month old. Such a lovely bright space, with warm and friendly staff great value for money. Fresh, well cooked food a great cup of coffee! Some places on Windermere like to cram you in and get you out as fast as possible. The place was buzzing but had such a relaxed atmosphere. Will definitely be back!

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Personale gentilissimo, accogliente, due ragazze molto carine. Servizio rapido. I pancake salati davvero ottimi e abbondante. Pizza buona, il pomodoro un po' scondito, ma impasto eccellente.

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The food was delicious and the service was very attentive and polite. It can get very crowded, hence the 4 stars, but we will definitely be back .

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Friendly staff great atmosphere clean and airy restaurant. Menu is great. Plenty to choose from. Not overly priced. Food was lovely.

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