The Gainsborough Pub Sudbury

Really was less than average and not a good experience. To start with customer service left a lot to be desired. Tricky to get bar staff attention considering it was not a busy bar. First beer was flat. Second beer had to be repoured as it had a shot glass floating in it! we ordered burgers for dinner. No cutlery given with this had to wait a fair time to be given it and had to ask the bar staff. I ordered a halloumi burger with chilli jam. it came without the chilli jam and none of the burgers were served with gerkins/jalapeño and relish as stated on the menu. I asked for the chilli jam to be told there wasn't any. I did say it would have been nice to have been told this when ordering. The...

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My self and some friends have just had a Sunday lunch at the Gainsborough. Overall the food was good, however couple of things which disappointed us particularly the attitude of certain staff. The saucepan that the cauliflower cheese was in was extremely hot with no warning given luckily I could tell. The meal was supposed to have stuffing when asked the chef he said it wasn’t supposed to come with stuffing. However, clearly states on the menu it comes with stuffing. They went and got us some stuffing which turned out to be pork balls which wasn’t cooked in the middle. The chef then complained to the manager about us complaining. he seemed really disgruntled by our complaint. Due to these li...

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Our first visit to The Gainsborough and we weren't disappointed! Very friendly service and a good selection of ales...I was really pleased to find one of my favourite beers, Woodfordes Wherry available. We both ordered the roast chicken which was beautifully tender and served with a great selection of seasonal veg (more than we could manage! . The prices are incredibly reasonable and the atmosphere is laid back and welcoming. We look forward to returning soon! Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5

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We chose the Gainsborough for an important family reunion. What a great team of staff! They made us feel so welcome. Nothing was too much trouble. The lunch was most enjoyable and the price reasonable. I have rarely had such attentive staff from a pub/restaurant and would most certainly visit again. My thanks to Philip, who made the booking, and all the wonderful staff who looked after us so well when we visited. Food: 4 Service: 5 Atmosphere: 4

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First time at this pub ,really friendly, good live music, great cocktails..Nice outdoor erea as well, would definitely like to visit there again. Price per person: £10–20

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