Quite a surprise! This restaurant, as of Sat 09/30/2023, was undergoing a soft opening. The name on my receipt says Tonka Hero Hot Pot yet the restaurant no longer has hot pot. Instead, there is a limited menu of delicious cupbap. The adjoining mochi donut shop is also part of this same restaurant so I had two menus enjoy.I have to offer applause for our server. She handled everything almost single handedly and made sure our needs were met.The Bulgogi, with fried egg, cupbap was delicious. Filling, tasty, lean, and with just the right amount of seasoning. The bowl included white rice, corn salad, sausage, stir-fried kimchi, bean spouts, and green onion. The corn salad was a treat. It was mor...
We came on a Saturday afternoon and the place was closed! There was a note that said they were on a break for 10 minutes. We waited for 40 minutes and they still did not open. We saw the worker filling little containers of sauces through the 30 minutes we were there.. The worker knew we were outside waiting because we knocked on the door and we made eye contact. I understand if they were understaffed and wanted to catch up on work they had to do, but within the 40 minutes we were there, there was only 3 people that showed. So I would say it was a slow day. The other two people were waiting as well for 25 minutes and left. If you are closed, have the note say that !!! Not on a freaking break...
While I understand that they may have been understaffed and needed to catch up on tasks, it seemed like a slow day with only three customers showing up in the 40 minutes we were there. The other two patrons left after waiting for 25 minutes themselves. If the restaurant was closed, the note should reflect that instead of saying they were on a "break." Our time was wasted!
In total, they lost four customers just so someone could fill sauce containers. I hope it was worth it! Before leaving, we knocked on the door one last time, and the worker hid from view. We continued to knock in hopes of getting an explanation for the delay, but she merely shook her head in refusal.
Mosquitoes and flies everywhere, you can feel them on your legs when you dine in. The hot pot ingredients aren't fresh (beef was musty and the fish cake was slimy) and neither are the corn dog ingredients (mushy insides and the fry oil is old). Hot pot sauces also are really random and disjointed: ponzu, random gochujang sauce, and a Thai sweet chili sauce. I also got the Korean pear juice and the first sip was sour, so I had to take it back. They charge you 40 cents for extra sauce, including mustard or ketchup. We had 2 bites and left. We also had to insist on a refund to get it. Super unhappy with our experience but our server was very kind and empathetic.
Reserva una mesa ahora
The food here is quite good. However, their hours are very inconsistent. Every time I try to go, they seem to be closed, and they often don’t answer the phone, making it difficult to find out their hours for the day. As for parking, there’s a large structure next door where you can park for free for about 30 minutes, which is perfect for picking up an order.
I just ordered from them and i can’t even finish my hot dog the potatoes r still raw the amount of sugar on there is insane when i asked for classic i’m really disappointed i called to let them know but no one answered the phone and there’s no voicemail
Not impressed with the corn dogs. Had one at Disneyland and it was way better. The cheese monster had almost not cheddar since you can tell they skimp on that probably cause it is more expensive than mozzarella. Not what I was expecting.
I visited around 8 PM and had to wait in a long line, but it was definitely worth it. The food was fantastic! I plan to go back tomorrow.
Reserva una mesa ahora
I love the food but they’re never open when they say they’re open ?
Very delicious ?? food, excellent service, ???
