Baskin-robbins - Reserva de mesa

I will not buy in this place again and I do not recommend it, I bought 3 cans of ice cream so far, everything was fine, when I got home and opened one of the cans it had already started, it was missing 1/4 of the ice cream in the can, I immediately returned to the place to have it changed or my money returned to me, neither of the 2 things they did, it is not fair to me, I did not want the money, they simply changed it, that is the reason why I do not return to this place

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I used to work at Baskin-Robbins in Oakbrook Terrace. The customer service at this location is absolutely over-the-top amazing however they never have any of the choices that I want or any of the stuff that they advertise. They never have your mocha ice cream and they never have anything that I want to ask for I don’t understand is a manager not properly ordering the products? This place will go down only because supply and demand is not meeting the customer service needs

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Went through drive up this afternoon to order a two scoop banana royale. The guy said they only banana split and I could order a two scoop and add the banana. I said okay…let’s do that. I ordered the most basic flavor vanilla and he said they were all out. At this point I left and went to Oberweis. Imagine my surprise when I googled Baskin Robbin’s menu and there was the banana royale he said they no longer had. Yikes! Not going back there.

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My standards are never really high with fast food but this Dunkin location has to be the worst. I think it might be a competitive game they play, see who can screw up the customers orders the most. Or maybe they just have a colorblind person picking out the donuts. Don't get me started on how rude some of the younger girls are that work there. Reserva una mesa ahora

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Absolutely rude and horrible to our door dasher, as well as to us when handed the phone to configure the substitutes or cancelling. Either actually out of everything or too lazy to get anything out for the order. 0 out of 10 would not recommend to anyone

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Bad service didn’t get to order. An older latina lady in charge had horrible attitude and cannot train others to help her. Lady is rude bad for business.

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Terrible experience. I didn’t even get what I wanted and they give such small scoops. Stupid employees.

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Usually fine, but they close like half an hour before they say they close Reserva una mesa ahora

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they said on everything they where open but the doors weren't open

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Many flavors to choose from and prices are reasonable.

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