I had the most wonderful experience this morning at your Hyattsville location with your employee, Marina!! As she was hamding me my beverage, she noticed that it may not have included any lemonade, which i asked for. She had me taste ot to confirm then proceeded to fix it add lemondade to it. She then noticed that the tropical guava flavoring wasn't added either proceeded to remake my entire drink over again!! I was blown away by her ability willingness to go the extra mile for me on this Monday morning. I appreciate her attentiveness wanting to get it right for me. I truly hope she is commended for her work is told of my comments!! Thank you!!! Service: Takeaway Price per person: $1–10 Food...
This lady in the photo named MARINA was very mean to me. I ordered on the Kiosk and it messed up on my order which computers do. She raised her voice at me and refused to remake my drink or give me my refund. She caused a scene thank God there were customers there who stood up for me. There was no cause for her to be so mean to me. She put misplaced anger onto me and I just wanted my drink made correctly. She needs to be fired and they need to make someone else a manager. The other customer is reporting her as well because that was not appropriate to cause a scene over a customer wanting a refund if you are refusing to remake the drink. Food: 1 Service: 1 Atmosphere: 1
I stopped by Dunkin’ for their Customer Appreciation Day and it was such a great experience! The staff was extremely friendly and welcoming, which made my visit even better. The wait time was very short, and everything was quick and efficient. It’s always nice to feel appreciated as a customer, and today Dunkin’ really delivered. Great service, great atmosphere—thank you for making my day! Service: Takeaway Meal type: Breakfast Food: 5 Service: 5 Atmosphere: 5
DO NOT GO TO THIS DUNKIN DONUTS THEY ARE SERVING UNCOVERED DONUTS TO CUSTOMERS THAT ARE ON THE COUNTER I WITNESSED THIS AND DECLINED MY ORDER ALONG WITH OTHERS ONCE I WITNESSED THIS....I WILL BE CONTACTING CORPORATE ASAP....NOT TO MENTION THEY CLOSEBEFORE THE CLOSING TIME LISTED..DAILY..Ask Dee Fair Common Sense 101/you tube.
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Very slow fixing your order. I had to remind them what I ordered. It seems like they only cared about the drive thru. To many people working to be that slow. The frozen drinks taste pretty good but very runny.
I went later in the day so mornings may be better but the donuts were a little stale and the selection a little sad. I may give them another chance but was not impressed
I had a fantastic experience at the restaurant. Marlene understood my order perfectly, and I truly appreciate her outstanding service. Thank you!
Excellent service ???? Marlene clearly understand my order thank you for your service.
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8:30am, Defiantly not fresh and don?t look very appealing ?
