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"Manager Scott and our server Megan were fantastic. Completely made up for a previously negative experience. We were taken care of. Food was delicious as always. Can't wait to go back! See you soon!"
Teléfono: (+1)3652180030
Dirección: 1358 South Service Rd, Stoney Creek, Canada
Ciudad: Stoney Creek
Sitio Web: https://www.kelseys.ca/en/locations/on/stoney-creek/1358-south-service-road
Lunes: 11:00 -23:00
Martes: 11:00 -23:00
Miércoles: 11:00 -23:00
Jueves: 11:00 -24:00
Viernes: 11:00 -24:00
Sábado: 11:00 -24:00
Domingo: 11:00 -22:00
Platos: 3
Categorías: 5
Reseñas: 833
I walked in at 7:00pm which was the time of my reservation. There was no one to greet me so I stood and waited for several minutes as staff walked past me and didn't acknowledge me even to say “sorry someone will be right with you”. One of the staff eventually saw me and asked if I had a reservation and if I would like to sit in the bar area even though I selected standard dining in my reservation. Our server introduced herself to us but no extra effort...didn't seem too interested in serving us. She took our orders but my friend's order wasn't what she expected. Instead of bringing her the side of fries/chips the server said that my friend must've misunderstood what comes with the order. We...
Our waitress was courteous and helpful. My orders were average. The steak is a small cut. The fries were ok as was the mac and cheese appetizer. My girlfriend didn't think her Thai curry rice contained well cooked broccoli but the waitress was more than happy to replace it and the replacement was fast and addressed her concerns. My issue with this Kelsey is that they don't seem organized with basic necessities. Our table didn't even have utensils like a knife and fork. We had to ask for that and another server (looked like a floor manager) provided it but didn't even apologize. If she was the manager, that is her responsibility. We also needed to ask for sugar when the coffee arrived along w...
Decent spot for a meal if you're looking for a solid meal in the area. The prices are really reasonable compared to Toronto restaurants. Despite knowing that their burgers and steak are probably the better options here, I went with the shrimp pasta because I didn't want such a heavy meal. Unfortunately (and expectedly) it tasted mediocre. The shrimps were small and overcooked, and the pasta was overwhelmed by the BBQ sauce. The root beer float was enjoyable, though it's probably because it tasted exactly like it should. Also, I know we were a big group, but our orders and final bills were messed up pretty much all the way through the night.
Went in with my family for dinner and the food was brutal to be honest : I support local and definitely speak out about positive experiences also several have been w Kelsey?s in the past but the last couple times we have been have been awful We were there at 9 10pm on a sat night and it was a ghost town. Our family of 4 and another couple. a ton of staff and literally 6 customers?Paid $120 for food we left mainly untouched. Trying to leave a pic! Literally NO flavour anywhere? What a waste?.
Sat down for a meal with my husband on 11/12/2022. Staff was great! Everyone was helpful, quick, and efficient. The problem was the food. We ordered the Cajun shrimp which just tasted like deep fried salt. For our main we ordered the Nashville chicken sandwich and the balsamic chicken. Everything tasted like pure salt. I'm now sitting at home with a severe stomach ache and can't leave my bed or else I'm in tears. Most likely, will not be back.
Kelseys experience is average from location to location. This beautiful looking sandwich was not as good as first thought. It was very greasy. The Caesar salad has large root pieces in it. I didn?t take photos of the burgers but they were nothing special. I?d say it?s a hit and miss on occasion. They are not good with gluten free awareness.
