"Seniors used to be good fresh piping hot, golden chips but now they're way overpriced bad, soggy chips"
I have used this restaurant for nearly 10 years, about 5 months ago we went in paid 16 quid for two cod and chips, they were disgusting, swimming in fat, the chips were small bitty pieces and were cold, the fish had a batter on it that was like cake batter and this too was swimming in grease. I left a review on Google and was contacted by Paula, who told me that she was going to address the situation, we visited a further 5 times in 5 months, 4 of those times the meal was good, but the quality was slipping. I realised that costs have gone up with the rise in inflation, but the quality has dropped again to the level it was 5 months ago. I contacted Paula, and told her we were served by an uns...
Drove from Morecambe on Tuesday evening to pick up the fish deal which, living in Staining we have had before. Could not have been more disappointed with everything but the fish!! Fish deal ordered with a Jumbo sausage was ordered. Order taken but the fish we were about to get was taken for a phone in order had to wait for more fish to be cooked? Staff seemed not to get on with each other with lots of snapping going on. Took our meal home to be horrified with a huge box of chips which could only have been the end of trading 7.45pm scrapes. Very small ends of potato, we had about 15ish proper chips the rest the dog didn't want. Top it all of no sausage!!!! Very disappointed and will probable...
Ordered food for delivery online. The website doesn’t indicate how long it will take until you have paid. It indicated 1 hour. After one hour I rang to ask about the whereabouts of the food. I rang three times and was hung up on twice. On the third attempt I was told that it had just been sent ou which was immediately changed to “Oh no, it’s just going out”. 20 minutes later I rang to ask where it was as the chippy closed five minutes later at 8pm. I was told it was on its way which meant that it actually wasn’t “just going out “. When it finally arrived, one side portion was missing but we can’t be bothered chasing it up so we’ll just order from somewhere else next time.
Fish had been lying in the warming cabinet for a long time , l did notice the fish fryer say something to the trainee and l assume he was telling him to get rid of that particular piece of fish (my assumption was realised when l got home and unwrapped our meal) that piece of fish was hard and inedible. Have used Lytham,Poulton andNormoss regularly at least once a week and l regret to inform your standards have drastically dropped,which ,is a shame. Maintaining excellence is.difficult, It is not only us that are now going elsewhere ,we are aware of numerous others.
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Takeaway delivered 49 minutes late Fish and chips cold and greasy. Chips bitty and shrivelled. Disgusting inedible. I sent email to complain and asked for my money back Absolutely no reply despite 2 reminders Dreadful customer service dreadful meal Standards. Have decidedly slipped enormously. No one seems to care Obviously others have the same opinion. Seniors used to be so good. What a shame And what a waste of my hard earned money. In the bin !!!
My 10 year old son and I regularly go and sit in the restaurant for our dinner. Perhaps once a fortnight. Always clean, polite staff. Seems a fast staff turnover though! We always almost clear out plates and there is wine/beer available if you are in walking distance, we enjoy it. Fish and chips isn't as cheap anymore either but the the mini haddock meal is enough for me £7 ! X
I can only speak for myself, but the fish and chips and sides we ordered the other day were fantastic. We want to thank you for the delicious food and excellent delivery service. The delivery man was very friendly and right on time. We give it a perfect 10 out of 10.
I was shocked to find that my fish was still alive and flopping around amongst my chips. The vinegar began splashing everywhere, creating a chaotic scene. Thankfully, I enjoy raw fish, but it would have been nice to be informed in advance for my next delivery.
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I feel completely taken advantage of after being charged £20 for a fish and three sausages. This was a complete rip off considering there were no chips included. When I complained, I was brushed off and not taken seriously.
Seniors used to be good fresh piping hot, golden chips but now they're way overpriced bad, soggy chips
