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"The food was delicious and the service was excellent."
Teléfono: +441858289397
Dirección: 127, LE16 9HF, Harborough, United Kingdom
Reserva, Reservación
Ciudad: Harborough
Sitio Web: https://www.thecinnamon-lounge.co.uk/?l=en
Platos: 3
Categorías: 5
Reseñas: 5753
While waiting, I noticed some certificates and awards on the wall from around 2016/2017 that seemed to represent a past glory. The restaurant used to be a pub ten years ago, and it's evident in its outdated appearance. It seems like no renovations have been done recently, as it appears worn out, dull, and poorly lit. The food was average, nothing special, but not terrible. They do have a 4* hygiene rating, which is good. Overall, my experience was below average in this restaurant and unfortunately, I won't be returning. I gave it 3* rating only because the food was acceptable, but they really need to improve, and perhaps provide some mints or breath fresheners for the staff.
Had a takeaway as we occasionally do. It arrived 15 minutes late, the food was cold. The paper bag had disintegrated due to all the grease that had leaked out of the containers. In fact you can see the delivery driver on the doorbell wiping the outside plastic bag. It was terrible. The bag was dripping oil. £6.50 for one breaded deep fried king prawn... We phoned to raise issues, poor customer service, told manager would call back but he didn't. Disappointing and won't order again which is a shame as been here for meals and had decent takeaways many times.
This is my 4th time dining in at the restaurant and the food was lovely and the service just as good. It's a shame to see so many negatives reviews as I couldn't fault anything. The young gentleman who brought us the bill etc was very polite and engaging. The restaurant wasn't busy which maybe why we had such good food and service, reasonably priced too.
