The Whole Enchilada

I actually do like this place as does my family. My three stars is not based off the food. I would rate the food at 5 stars, as well as their table service, but I'm really not happy with my experience there today. I would like to note this is not against our table server as he was amazing. This would be on the manager today. I've been going to this establishment for YEARS. Everytime I go there I order the sopa de ablondigas and because I am vegetarian I get it without the meatballs. The soup is around $8, so because I don't get the meatballs (and there is no meatless peice) so I am typically given 2 bowls of the broth soup with vegetables. The picture shown is the bowl serving size. When I get this they give me a bowl twice the size of what is pictured. Well today was the first time in all the years I've been coming here that I would have to purchase 2 if I wanted that. This was the manager's decision, not my server. So essentially... they wanted me to pay $16 for vegetable soup with no meat.... that is not even remotely reasonable. The other part of this experience I am very much bot ok with, is that when I told the server I had been in there 3 days prior and had ordered this (which is true) they asked me which server I had. It is absolutely not ok with me as a customer that you are trying to essentially get me to rat out a server who did a fabulous job and who was also doing only what had been done for me for years! It was not just one server that allowed this. It's every server I've had over the past 4 years. Why would you put a customer in the awkward position of getting a server they liked in trouble? I am not saying this is a bad place to eat. It isn't. I'm simply upset that this experience was handled the way it was by the manager. There either needs to be a meatless price given, or make this right and consider $8 for a bowl of broth and veggies is ridiculous. I can get twice that size at panera for the same cost. Same with fish grill. There are many other places I can get more soup for a cheaper price than this. So while I do love this place for the soup, I won't be coming here nearly as frequently because there won't be much on the menu for me to eat. My family and I would choose this for family outings BECAUSE there was something on the menu I could eat. We will now be taking our business elsewhere for our future family outings.

• Útil
• Inútil
• Responder

My family has been coming here sporadically for YEARS. It was my father's favorite Mexican restaurant. Honestly, there has never been a time of disappointment. Every menu item I've tried and over the past 30+ years I've tried a lot is tasty, fresh, and a belly filler. From the Olvera Street taquitos to the combination plates to the chimichanga to the tostada salads to the carnitas burritos....all super delicious. And the table salsa and chips are hands down better than any other Mexican style restaurant, even those that claim authenticity and longevity. I'm not sure if it's the simplicity of the salsa or some special ingredient but once you start eating it with the chips, it's very difficult to stop. And that's a good thing. The waitstaff is always terrific. Even though my father is no longer with us, we still return in his memory, Thank you, Whole Enchilada, for being a place of good food and good memories for my family.

• Útil
• Inútil
• Responder

I was not expecting a whole lot from this place- but wanted to give it a try to say that I did. And I was genuinely surprised. The enchilada was okay- I do wish they had an option for salsa verde. And although this was Americanized Mexican food, it was actually pretty good! The tamales tasted amazing, rice and beans were great, the what I call American style tacos hit the spot. This felt like a childhood 90s restaurant and gives nostalgia feels all the way. The pricing was a bit high, and the table service was nothing horrible, but nothing great. I would definitely return for the tamales and tacos!

• Útil
• Inútil
• Responder

Food was good! I got the Cheese Enchiladas that were tasty along with rice and beans. The other dish was Fajitas that were fresh and tasty too. Our server was very nice and the Restaurant has been there forever! It could use some remodeling outside, it looks old and worn.

• Útil
• Inútil
• Responder

Food isn't very good at all. No flavor no seasoning on a lot of the dishes we ordered. would not consider this Mexican food. Only thing that was good food wise was the chips and salsa. Service is good . Drinks are good .

• Útil
• Inútil
• Responder